A.P. Moller - Maersk · Charlotte, NC
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The Mail Clerk is responsible for the accurate and timely handling of incoming and outgoing mail, packages, and courier services. This role supports daily business operations by ensuring secure receipt, sorting, delivery, and dispatch of mail while maintaining confidentiality, compliance, and excellent internal customer service in a corporate office environment.
Key Responsibilities
Mail & Package Handling
Receive, sort, and distribute incoming mail, packages, and deliveries to appropriate departments and individuals
Prepare outgoing mail and packages, including metering, labeling, and coordinating with courier services
Track express and registered mail to ensure accurate delivery and receipt confirmation
Maintain organized mailrooms and storage areas
Courier & Shipping Coordination
Coordinate daily pickups and deliveries with postal services and courier vendors (e.g., FedEx, UPS, DHL)
Ensure shipping requests meet company guidelines, cost controls, and deadlines
Assist employees with shipping inquiries, tracking, and special delivery requests
Confidentiality & Compliance
Handle confidential, legal, and sensitive documents in accordance with Maersk policies and security protocols
Follow chain‑of‑custody requirements for restricted or confidential materials
Support records retention, document destruction, and secure disposal processes as assigned
Administrative & Office Support
Maintain logs and records for incoming/outgoing mail and packages
Monitor mailroom supplies and request replenishment as needed
Support office services functions as required (e.g., deliveries between departments, basic administrative tasks)
Assist with special projects, audits, or site initiatives related to mail and document handling
Health, Safety & Housekeeping
Maintain a clean, safe, and organized mailroom environment
Follow safety procedures for lifting, handling packages, and operating mail equipment
Report safety hazards, equipment issues, or process concerns to management
Qualifications & Experience
Required
High school diploma or equivalent
1–2 years of experience in mailroom, office services, or administrative support preferred
Basic proficiency with Microsoft Office and shipping systems
Ability to lift and carry packages (typically up to 40 lbs)
Preferred
Experience in a corporate or professional office environment
Familiarity with postage meters, courier platforms, and tracking systems
Experience handling confidential or regulated documents
Skills & Competencies
Strong attention to detail and accuracy
Excellent organizational and time‑management skills
Dependable, punctual, and service‑oriented
Ability to prioritize tasks and meet daily deadlines
Strong integrity and discretion when handling sensitive materials
Positive, professional demeanor and team‑focused attitude
Working Conditions
Primarily based in mailroom and office areas
Regular standing, walking, bending, and lifting
Standard business hours with occasional schedule flexibility during peak periods
Salary : $55,000 - $65,000*
Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match
* The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Notice to applicants applying to positions in the United States:
You must be authorized to work for any employer in the U.S.
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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