Senior Business Systems Administrator

Job Description At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a The Senior Business Systems Administrator t o be part of making this happen. Position Overview and Objective The Senior Business Systems Administrator operates as a senior system administrator within the Business Applications team & partners closely with the Business Applications team, and fellow NetSuite administrators, to ensure NetSuite—and related enterprise platforms such as Zip (Procurement/Sourcing) and Navan (Time & Expense)—are leveraged effectively, consistently, and in alignment with enterprise-wide standards and best practices. With NetSuite as the core ERP, this role leads the translation of complex Finance, Procurement, and Accounting requirements into scalable system configurations, advanced workflows, and intuitive user solutions that drive operational efficiency, governance, and continuous improvement across the organization. This position requires strong, hands-on expertise with procurement and Time & Expense platforms such as Zip, Navan, or similar tools, serving as the functional and technical owner of the end-to-end source-to-pay ecosystem. The administrator provides strategic oversight and optimization across sourcing, purchasing, invoicing, and expense management processes.Blending strong business acumen with deep systems expertise, the administrator operates as a trusted partner within Business applications team ranging from System Administrators to senior managers, influencing decisions and ensuring platforms function as strategic business assets rather than purely operational tools. Primary Responsibilities and Duties may include: System Administration & Configuration Execute system changes and process automations based on clearly defined, approved, and prioritized work provided through the Business Applications intake and backlog process. Support platform updates and releases by following established testing, validation, and deployment plans; escalate risks or issues identified. Perform configuration, workflow updates, and system maintenance for the procurement platform under the guidance of Business Applications Managers and Senior Administrators. Maintain accuracy of core system data (approval hierarchies, spend thresholds, vendor records and GL mappings to name a few) in line with documented standards. Create and maintain test cases for assigned enhancements and fixes (including regression where applicable), and document outcomes to support release readiness and controlled deployments. Support deployments using established best practices, including following change control, completing required validations, and coordinating release steps through the team’s release cadence and readiness reviews to reduce risk and user impact. Have NetSuite Admin or other certifications, or having Interest in pursuing preferred NetSuite Certifications include ERP Consultant, Financial User, Suite Analytics, Application Developer, etc. Proficiency in Microsoft Office (Excel, Word, Outlook) for documentation, data analysis, and stakeholder communication. Willingness to continue growing through experience and/or study and certification. Minimum expectation of a bachelor’s degree OR equivalent education/experience. Environment and Physical Demands Work is primarily sedentary in nature and can be executed sitting or standing positions in an office environment. Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity. If located in a company office, it often requires the mobility to physically navigate the space. In the event of business travel, mobility is sufficient to utilize public and private transport and navigate to essential locations. May include moving or lifting of 25 pounds or less (e.g. office chairs, reams of paper).  Key Skills Solid problem-solving skills. Ability to understand our organization’s business. Ability to understand our Business Tool ecosystem. Understanding iPaaS solutions (e.g. Jitterbit, Boomi, etc.) and how your tool stack connects to other internal applications. The ability to quickly acquire working knowledge of connected business tools is a plus, these tools include but may not be limited to (Adaptive/Pigment, High Radius, Workday, Navan/Concur/Expensify, Avalara, Coupa/Zip etc.). Computer literate and proficient in standard office applications for Word, Excel and Outlook. Collaborative and consultative abilities to work with non-technical end users. Aptitude for eliciting user requirements and developing both process and technical solutions. Key Competencies Working knowledge of SOX compliance and tracking, including active participation in internal and external audits. Ability to manage individual work efforts as part of the Jira Sprint/Release process. Working knowledge (preferably in a development environment) of JavaScript/Suite Script, SQL, and HTML. Exposure to REST/SOAP, APIs, XML/JSON and SSO/TBA Finance/Accounting exposure and/or background are also preferred. Minimum Qualifications 5-10 years of systems admini