Software Quality Assurance Engineer (Remote - Louisiana Only)

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us. Residency in or relocation to Louisiana is preferred for all positions. POSITION PURPOSE Individuals within the Software Quality Assurance Engineer role deliver automated solutions for software processes. Plans, organizes, coordinates and tracks testing activities to ensure the successful deployment of projects. Uses technical skills, expertise and application knowledge to support clients, developers and testers. Provides knowledge transfer and training to the test team as needed. Performs or participates in various types of testing and post implementation reviews as determined by the project. Helps to ensure continuous improvement in Quality Assurance processes. A QA engineer is expected to: • Identify opportunities for inserting more quality within software processes. • Design and execute QA tests. • Run tests for databases, systems, networks, applications, hardware and software. • Identify bugs and quality issues in development, service or business processes. • Collaborate with other business units to understand the business and ensure their quality needs are being met. QA Engineers also interact with various development teams, project managers, internal and external customers, senior management, and external vendors. Members of this role understand how to create and execute functional testing so that they can support and enable key business processes. They must have an in-depth understanding of the business environment, and strong analytical and communication skills. Individuals must work well within a team environment. Accountable for complying with all laws and regulations associated with duties and responsibilities. NATURE AND SCOPE This role does not manage people This role reports to this job: Manager, Software Engineering QUALIFICATIONS Education Bachelor's in Computer Science, Information Systems, Business Management required Four years of related experience can be used in lieu of a Bachelor’s degree. Work Experience 3 years of experience with quality assurance testing. E xperience with Epic Tapestry and Cheers, preferred Skills and Abilities Must have experience in a minimum of two of the following technical competencies: Selenium, .NET (C#, VB, etc.), VB Script, SQL, HTML5, JavaScript, NUnit, C, XMLRequires knowledge and understanding of all phases of the Software Development Lifecycle (SDLC) using waterfall and agile methodologiesRequires experience in computing systems and the applications development process, including programming languages, programming and analysis techniques, relational databases, operating systems, test planning, test methodologies, test data management, and testing databasesDemonstrates ability to analyze and solve logical problems, such as those found in mathematics, statistics, etcMust be an independent self-starter with the ability to use cognitive thinking and logic to solve technical challengesAbility to create and run database queries and stored proceduresAbility to develop, document and maintain functional test cases and other test artifacts such as test data, data validation and scriptsEngineer test data from multiple sources to verify and validate test conditionsReport and document defects found during testing and work across functional teams to resolve defects Responsibilities: Work Complexity:Works on medium complex projects with peers and more senior QA engineers. Works multiple projects as a team member. Business Requirements:Works with project team and peers to understand customer needs. Develop & Implement: Develops and tests functional solutions such as databases, queries, views, reports, and dashboards, under supervision.Ensures testing and test design standards are adhered to.Responsible for peer test case reviews. Production Support: Helps to troubleshoot defects and or enhancements to systems and software.Tracks performance and production issues.Escalates production issues as appropriate. Quality Assurance:Ensures the scripted code and tests are within required quality standards.Reports test/quality status and test results to all stakeholders for projects.Reports defects in the defect system and ensures the defects are tracked, retested, and closed in a timely manner. Process, Policies & Standards:Works with senior QA engineers to keep customers informed about problems and resolutions.Tracks and reports out on issues and enhancement request for the business in a timely manner.Adheres to process, policies and standards. Customer service: Works with senior QA engineers to keep customer informed about any quality issues. Tracks and reports out on issues and enhancement request for the business in a timely manner. Research/ Evaluation:Analyzes and tests new releases/versions of software.May participate in vendor evaluations. Competency: Analytical Thinking: Able to breakdown raw information and undefined problems into specific, workablecomponents that in-turn clearly identifies the issues at hand. Makes logical conclusions, anticipatesobstacles and considers different approaches that are relevant to the decision-making process. Business Function Knowledge: Uses an understanding of business functions to analyze and proposetechnical strategies for the business. Assesses benefits, risks, and costs. Consulting: Uses professional knowledge, experience and technical expertise to respond to questions,facilitate problem-solving, and generally advise, influence and provide guidance to customers and businesspartners over whom there is no direct authority. Customer Service Orientation: Identifies the ongoing needs of internal and/or external clients. Ensuresthese needs are met or exceeded. Innovation: Improves organizational performance though the application of original thinking to existing andem