Officer, Account Investigation

Mandatory Reference Checking Scheme (“MRC”) for Hong Kong The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual’s previous employments can be provided to AIs to inform their employment decisions. For information related to MRC Scheme, “Frequently Asked Questions for In Scope Individuals” is published by HKAB/Industry Guidelines ( https://www.hkab.org.hk/en/home ) or further information will be available upon request, if it is applicable to the position(s) applied. Country of Location: China Hong Kong Job Responsibilities: • Handle account investigation and communicate with Legal Department for: deceased case winding up case bankruptcy case court order • Handle the government enquiry and communication with Compliance Department whenever required • Handle the DAR / DCR received from the customers • Process the audit confirmation request. Consolidate all the information provided by different departments • Handle the DDA setup process and communicate with other banks whenever required • Handle the enquiry from frontline Requirements: Secondary education or above Minimum 1 years of relevant banking operations experience Good knowledge on banking policy and operational procedures Good presentation and communications skills Good command of both written and spoken English and Chinese