Director, Session Lead
Collegeboard · Remote
📍 Remote - USAvia workday
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Director, Session Lead
College Board - AP&I
Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).
Type: This is a full-time position
About the Team
The AP Program Planning team is responsible for the successful execution of the annual AP Reading event where millions of student exam responses are scored. The team supports strategic planning, workforce coordination, logistics , vendor alignment, and data-driven decision making to ensure accurate and timely scoring across 40+ AP subjects. This work sits within the broader AP Delivery organization, which manages the AP annual cycle from course setup through exam administration, scoring, and score reporting. Each year, millions of students generate tens of millions of constructed responses that must be scored accurately, on time, and at scale by a distributed Reader workforce operating both onsite and remotely.
About the Opportunity
Leads planning and execution of AP Reading operations for an assigned portfolio of subjects, ensuring that all Readers—both onsite and at-home—are effectively deployed, scheduled, and supported to deliver accurate , timely scoring while contributing to a high-quality and consistent Reader experience.
Operates within the Site Logistics & Execution track as the subject-level execution owner, translating site plans and enterprise priorities into real-time delivery across a distributed workforce, while owning subject-level scoring performance and operational outcomes.
Serves as the primary escalation point during the Reading for all assigned subjects, engaging directly with vendors, partners, and leadership to resolve issues and escalating when challenges exceed session-level authority or require site-wide intervention.
In this role, you will:
Subject-Level Scoring Execution and Orchestration
Own execution of AP Reading operations for an assigned portfolio of AP subjects, ensuring scoring delivery aligns to throughput, quality, completion targets, and prompt-level coverage needs.
Own real-time operational performance for assigned subjects, ensuring scoring progress, pacing, and coverage remain aligned with enterprise targets.
Ensure all Readers assigned to those subjects—onsite and at-home—are working on the correct exam prompts and are deployed in alignment with real-time scoring needs.
Monitor subject- and prompt-level scoring performance, including Reader productivity, coverage, completion pacing, and emerging operational risk.
Manage real-time assignment of Readers to exam prompts, executing rebalancing and staffing adjustments to maintain scoring progress.
Identify and propose scoring adjustments such as prompt reassignment or staffing shifts, consulting with the Reader Demand & Utilization Director before major strategy changes are executed.
Maintain continuous engagement with Chief Readers and subject leadership to assess scoring progress, resolve issues, and align on real-time adjustments.
Session-Level Workforce Deployment and Reader Support
Plan and prepare for AP Reading execution across assigned subjects, including coordination with Chief Readers and validation of staffing, logistics , and scoring readiness.
Execute workforce deployment plans at the session and subject level, ensuring staffing assignments stay aligned to scoring demand and live operating conditions.
Validate readiness of all assigned Readers across environments, including system access, training completion, scheduling accuracy, and operational support needs.
Manage real-time Reader allocation across prompts, including approved reassignments, gap coverage moves, and staffing adjustments in coordination with workforce and demand partners.
Support attendance tracking, no-show handling, exception management, and other staffing controls tied to assigned subjects.
Balance operational efficiency with Reader experience considerations, recognizing when execution choices may create confusion, fatigue, or dissatisfaction and adjusting accordingly.
Site Logistics Execution and Component Ownership
Lead subject-level planning for onsite execution, including room setup, floor and table assignments, leadership placement, workstation readiness, signage, materials distribution, and session configuration aligned to scoring needs.
Execute site logistics plans at the session and subject level, including leadership placement, workstation readiness, signage, materials distribution, and session configuration.
Lead planning and execution for defined onsite Reading components such as hotel assignment approaches, transportation operations, airfare rules or booking processes, evening event oversight, or other designated logistics areas.
Engage vendors directly to resolve real-time operational issues affecting assigned subjects or components, including hotels, transportation providers, convention center partners, or onsite service teams.
Escalate to the Site Logistics Manager when vendor responsiveness is insufficient, when the issue affects broader site operations, or when added authority is required to secure the desired outcome.
Support late-scoring readiness and launch activities as needed.
Distributed Scoring Management and Communication
Ensure clear, consistent coordination across onsite and at-home Readers, maintaining clarity of assignments, expectations, and updates.
Manage subject-level communications in partnership with workforce teams so Readers receive timely direction without conflicting messages.
Identify communication or process gaps that could affect scoring accuracy, efficiency, or Reader satisfaction and move quickly to correct them.
Ensure a consistent, high-quality Reader experience through clear communicat
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