CareerRiver

Senior Director, Site Logistics Manager

Collegeboard · Remote

📍 Remote - USAvia workday
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Senior Director, Site Logistics Manager   College Board   – AP&I   Location:   This is a fully remote role. Candidates who live near CB offices have the   option   of being fully remote or hybrid (Tuesday and Wednesday in office).   Type: This is a full-time position   About the Team     The AP Program Planning team   is responsible for   the successful execution of the annual AP Reading event where millions of student exam responses are scored. The team supports strategic planning, workforce coordination,   logistics , vendor alignment, and data-driven decision making to ensure   accurate   and   timely   scoring across 40+ AP subjects. This work sits within the broader AP Delivery organization, which manages the AP annual cycle from course setup through exam administration, scoring, and score reporting. Each year, millions of students generate tens of millions of constructed responses that must be scored accurately, on time, and at scale by a distributed Reader workforce   operating   both onsite and remotely .   About the Opportunity      Leads the Site Logistics & Execution track, owning the site-wide systems, vendor alignment, infrastructure readiness, and real-time operational framework that enable AP Reading to function successfully onsite and in support of distributed scoring.   Designs the   logistics   model and execution environment within which Session Leads run subject- and session-level operations.   Serves as   escalation   authority for site-wide disruptions, major vendor performance issues, and system-level execution risks that exceed session-level control.   In this role, you will:     Site Strategy, Infrastructure, and Vendor Readiness   Own the site-wide   logistics   strategy for AP Reading, including footprint planning, multi-year site planning, hotel and transportation frameworks, convention center alignment, equipment readiness, and onsite service models.   Translate business requirements into vendor and site plans that support the scale, complexity, and timing of the Reading.   Secure and   maintain   future-year assets such as convention center space, hotels, buses, equipment, and supplies in partnership with sourcing and vendor teams.   Ensure floorplan assumptions, room configurations, workstation readiness, and accessibility requirements are defined early enough to support reliable execution.   Execution Model and Session Enablement   Establish the operating standards, readiness milestones, and runbooks that Session Leads use to execute at the subject and session level.   Design site-wide systems for daily flow, floor assignments, workspace management, issue escalation, vendor touchpoints, and late-scoring readiness.   Ensure the Site Logistics track can support both onsite Readers and the distributed at-home workforce through strong coordination with Session Leads and cross-track partners.   Guide   how specific operational components such as travel, accommodations, transportation, or evening event oversight are assigned and managed across the team.   Live Oversight and Escalation Management   Monitor site-wide operational health during the Reading and step in when vendor responsiveness, crisis situations, staffing constraints, or execution failures exceed session-level authority.   Serve as   escalation   authority when a Session Lead cannot obtain the needed vendor   response   or when an issue affects multiple sessions, sites, or core service expectations.   Coordinate with Demand &   Utilization   and Workforce Strategy leaders on major changes that affect scoring strategy, Reader experience, or site capacity.   Ensure post-event reconciliations and site/vendor readouts   capture   lessons learned and drive measurable improvements.   Leadership and Track Development   Lead Session Leads and shape the development of the Site Logistics & Execution track as a durable operating capability.   Create strong coverage models, overlap plans, and decision   norms   so execution   remains   resilient even under stress.   Use   annual-cycle   work such as floor planning, vendor planning, travel frameworks, and readiness reviews to improve the track year over year.   Provide visibility upward to the Reading General Manager on emerging   logistics   risks,   execution   health, and   operating -model improvements.   Cultivate an inclusive and high achieving culture that enables all team members to live out College Board’s   Operating Principles .   Bring proven leadership experience and consistently embody College   Board’s   Manager Expectations   in your work.   About You     To qualify for this role, you must have:    Minimum of 7-10 years of senior operations leader with   strong   command of   logistics , vendors, and live-event execution in complex environments.   Skilled at designing   systems   others can execute and at knowing when to intervene versus when to let local operators solve the problem.   Strong cross-functional partner who can tie site realities to scoring strategy and Reader experience.   Calm under pressure and effective in crisis response, escalation management, and vendor accountability.   Able to coach high-ownership directors while   maintaining   enterprise discipline.   A strategic and inclusive leadership style :   you set clear priorities, build effective team structures, plan for future needs, and foster a culture of belonging.   A proven ability to drive performance and growth :   you set   high expectations , deliver real-time, evidence-based feedback, and coach team members to take smart risks, stretch their skills, and achieve meaningful impact.   This role also includes the ability to travel 3-5 times a year to College Board offices or on behalf of College Board business. Travel may range from 1-2 days to multi-week stays during peak operational periods supporting AP Reading activities in late May through June.     All

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