Lead AI Delivery Manager — Federal

Job Description: DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future.  As a Lead AI Delivery Manager on the DataRobot Federal Professional Services team, you are the primary owner of client engagement, technical delivery, and long-term relationship health across a portfolio of federal government customers. You are a trusted advisor who bridges the gap between what our customers need and what DataRobot can deliver — guiding agencies through complex AI adoption journeys with the credibility of a seasoned consultant and the accountability of a program manager. You will own the full customer lifecycle for your assigned accounts: from early engagement and solution scoping, through delivery execution and stakeholder alignment, to expansion and renewal. You will be the face of DataRobot to the customer — building executive relationships, managing delivery risk, and ensuring that commitments made in the sales cycle are met with rigor and professionalism in the field. While you will bring sufficient technical depth to credibly engage with government IT teams, architects, and data teams, your primary value is not as a hands-on engineer. It is as a strategic delivery leader who can orchestrate the right internal and partner resources, navigate federal procurement and compliance requirements, and translate complex AI capabilities into clear, mission-relevant value for senior government stakeholders. Please note: You must be a U.S. Citizen with an active U.S. DoD TS/SCI security clearance to be eligible for this role. CI Poly is strongly preferred. If you do not meet these criteria, you will not be considered for the position. What Does It Take?: The right candidate brings a blend of consulting instincts, delivery discipline, and relationship-building skills, backed by sufficient technical fluency to navigate federal AI/ML environments credibly. Specifically: Own the customer relationship end-to-end — serving as the primary point of contact and trusted advisor for executive, program, and technical stakeholders across your account portfolio. Lead technical project delivery with rigor — develop and manage detailed project plans, track milestones, surface and mitigate risks, and hold both internal teams and customer counterparts accountable to agreed commitments. Translate customer mission needs into DataRobot solutions — conducting discovery, identifying use cases with the highest ROI, and structuring engagements that deliver measurable outcomes. Drive account growth and retention — identify expansion opportunities, support renewal conversations, and partner with Sales to build a compelling business case for continued and expanded investment in DataRobot. Lead compliance with security requirements including ATO processes and IL5, IL6 and TS authorization timelines. Navigate federal procurement including agency-specific acquisition vehicles (e.g., JWCC, Tradewinds, GSA Schedule, OTA). Provide consultative architecture guidance — engaging federal IT and data teams on integration patterns, platform deployment approaches, and data pipeline design, while knowing when to bring in deeper technical specialists. Serve as the voice of the customer internally — synthesizing field learnings and customer feedback to inform Product, Engineering, and Sales priorities for the Federal market. Support pre-sales activities — participating in customer discovery, scoping professional services engagements, contributing to proposals, and presenting at executive briefings. Mentor and coordinate partner delivery resources — overseeing subcontractors and SI partners engaged on customer programs, ensuring quality and consistency of delivery. Is This You?: Consulting & Advisory Excellence: Client Engagement Leadership: 7+ years of professional services, management consulting, or technical advisory experience in federal or defense markets. You have a proven track record leading complex, multi-stakeholder engagements from discovery through delivery, and have served as the primary relationship owner for government program offices at the GS-15 / SES / O-6 level and above. Solution Architecture & Scoping: Demonstrated ability to translate ambiguous agency requirements into concrete, scoped engagements with clear deliverables, timelines, and success criteria. You are comfortable leading whiteboard sessions, facilitating working groups, and producing professional SOWs and technical proposals. Executive Communication: Outstanding written and oral communication skills. You can command a room of senior government officials, distill complex AI concepts for non-technical audiences, and produce polished executive briefings, status reports, and program reviews. Technical Project Management: Delivery Ownership: PMP, PMI-ACP, CSM, ICAgile, or equivalent experience managing technology delivery programs in federal environments. You build and maintain detailed project plans, run structured status cadences, and proactively surface risks before they become escalations. Multi-Workstream Coordination: Experience managing concurrent delivery tracks involving internal DataRobot teams, government IT staff, systems integrators, and subcontractors. You understand how to allocate resources, sequence dependencies, and keep programs on schedule when priorities shift. Risk & Issue Management: You maintain a living risk register, distinguish between issues that need immediate escalation and those that can be managed in-stream, and communicate status to leadership with clarity and appropriate urgency. Federal Program