Financial Aid Coordinator

Welcome to Career Opportunities at Dorsey College PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “ Quick Apply ” page by simply clicking “ Next ” at the bottom of the page. When you arrive at the “ Experience ” page, you may upload all desired documents using the upload box labeled “ Resume/CV. ” This is the appropriate box to upload all documents. Benefits of Being a Dorsey Employee: Tuition discounts for Dorsey programs (employee, spouse, and dependent). Tuition discount opportunities for select on-line Lindenwood University degrees for employees that qualify. Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, employee assistance program, and 403b retirement plan. Eleven Paid holidays: MLK Jr. day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Thursday – Friday), Christmas Eve and Christmas Days (as observed), and New Year’s Eve and New Year’s Day (as observed). JOB TITLE Financial Aid Coordinator SUMMARY: The Financial Aid Coordinator is responsible for working with and supporting the campus Financial Aid teams to compliantly process all awards. This position has responsibilities specific to a functional area of the centralized financial aid teams, at the campus support center. Federal Student Aid, State, and VA regulations must be applied to the day-to-day processing, including adherence to the institution’s Policy and Procedures. ESSENTIAL FUNCTIONS: Responsible for processing all financial aid programs awarded at the campus; ensure compliance with Federal Student Aid (FSA) regulations, State, and/or Veteran Education Benefits requirements. Work closely with all other functional team at the campus support center to consistently improve compliance and productivity. Work with institution’s third party agencies, FSA, and, VA online systems to process student funding. Work with campus Financial Aid teams to increase their productivity and minimize and eliminate back log of student awards not processed; this includes working at campus locations as needed. On a daily basis, review the quality of student awards and documentation to confirm eligibility. Provide regular feedback to campus Financial Aid leaders to assist them to improve compliant processing and reduce errors. Review and confirm eligibility in all institutional awards, utilizing institutional policies and procedures. Demonstrate integrity, ethical behavior in working with confidential information and maintain a high level of confidentiality. Abide by FSA and institutional code of conduct. Assist with providing updates and maintaining policy and procedures for all activities within functional area of responsibility. Periodically review and audit student aid file documentation to ensure a high level of compliance. Provide campus support to the campus financial aid offices asneeded. Maintain current working knowledge of guidelines/regulations related to job responsibilities. Participate in all financial aid training, meetings, and events asassigned. Provide exemplary customer service by going the extra mile for the customer. All other duties as assigned. KNOWLEDGE – SKILLS – ABILITIES: Must possess excellent customer service, communication, organizational and interpersonal skills. Must be a team player, possess a strong work ethic and be able to coordinate multiple tasks while meeting required deadlines. Must be capable of working independently. Proficient with basic office equipment, computers and computer applications including Microsoft Office Suite. Must possess strong time management skills and ability to work well under pressure. Able to multitask, prioritize, show extreme resourcefulness and problem-solving skills. MINIMUM QUALIFICATIONS: High School diploma or equivalent is required; two-year or four-year college degree preferred. Minimum of one year of financial aid experience, including working knowledge in using a Financial Aid Management system for electronic processing. Demonstrated knowledge of financial aid regulations, and ability to make independent judgments and decisions. Must be student-focused individual with a passion for education. PHYSICAL DEMANDS/ WORKING CONDITIONS: Extensive use of office equipment including personal computer, multi-line phone system, copier, printer, and facsimile. Ability to communicate effectively with varied management levels within the organization. Willingness to work hours in excess of a typical work week when necessary. Ability to travel to institution’s campuses as required. This position operates primarily out of the Campus Support Center; however, travel to all campuses is required to provide on-ground operational support, assist with peak-volume periods, and provide interim coverage for absent staff members. The institution reserves the right to reassign employees to different campus sites, adjust work schedules, or alter job duties based on operational and staffing needs of the institution. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand; walk; sit for extended periods of time; and have sufficient hand, arm and finger dexterity to operate a phone, computer keyboard and other office equipment. NOTE: This job description is not intended to be all-inclusive, and the employee may be required to perform other duties as assigned by their manager, in order to meet business demands. This is not an employment contract, implied or otherwise and employment with Dorsey College is “at-will” Equal Opportunity Employer Dorsey College is an Equal Opportunity employer. The College complies with appropriate federal, state, and local laws and provides equal em