Associate Database Administrator

1-3 Years of Working Experience Minimum Experience: 1+ years of work experience. Mandatory Skills : SQL installation, patching, support, maintenance, High availability etc Shift : 24*7 (weekend working too) Remote working: Hybrid Job Responsibilities • Should be able to work 24X7 shifts and adjust schedule to fit operation support. • Communicate progress and resolution to the client and documents all work in a case record. • Conduct performance monitoring, utilizing database management tools to evaluate and resolve performance problems. • Document problems and solutions as articles for our Knowledge Base and reviews and approves knowledge articles written by others' • Prepare necessary documentation around technical procedures as well as operational procedures. • Report defects and design issues to our development teams. • Work on most complex database-related issues directly with Team/DBAs/Development • Mentor and coaches team members. • Perform root cause analysis of recurring issues. • Act as a single point of contact for escalations. • Perform proactive reviews of hosting environments to improve system reliability and prevent future support engagements. • Support highly-available cross enterprise common/middleware applications on a large, global network. • Microsoft technologies as well as other 3rd party technical solutions, OS/DB/SQL Preffered Skillsets  Experience • Microsoft SQL Server Certified • Advanced SQL Server knowledge working in a mid to large-size organization. SQL DB backup/restore, install/configure Database, Maintain Database Security, Diagnose and troubleshoot Database errors. • T-SQL, PowerShell, or equivalent scripting knowledge, preferred • Working knowledge of technologies including Windows Operating System, Windows Clustering, AlwaysOn, and Active Directory • Proficient in the following areas : host and deploy enterprise software, Azure, virtualization, cloud • troubleshooting tools like BlackBox, Fiddler, WireShark, or equivalent system/application/performance monitoring tools. • Able to stay organized, manage and prioritize over 5 simultaneous ongoing support investigations • Ability to train on working with Development Teams to provide support and feedback for troubleshooting application/deployment issues. • Good problem-solving skills, along with the ability to work independently, as well as part of a cross-functional team. • Knowledge of writing advanced SQL/DB scripts to perform troubleshooting • Software support experience demonstrating troubleshooting / analytical skills • Proven ability to mentor, coach, and develop internal education programs • Verbal and written command of the English language.