Senior Benefits Administrator

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional Global Senior Benefits Administrator here at Incora.   As the leading supply chain solutions business in the aerospace industry our people Customers are at the heart of our business.  The Global Senior Benefits Administrator is a key member of the Total Rewards team responsible for the day‑to‑day administration, optimization, and continuous improvement of employee benefits across multiple countries. This role partners closely with vendors, brokers, HR, Payroll, Finance, and Legal to ensure programs are compliant, cost‑effective, and aligned with our Total Rewards philosophy. The ideal candidate is a hands-on benefits operations expert who thrives in complex, multi‑country environments and is highly proficient in HRIS/benefits administration platforms. They provide best‑in‑class employee support, ensuring accuracy, clarity, and empathy across health, wellness, retirement, and leave management. This role significantly impacts the employee experience by serving as a trusted global resource for benefits guidance, compliance, and care. Most importantly you will be passionate about our Incora Values and exceeding customer expectations.  Courage Take ownership for issues and problems.  Collaboration Share knowledge and experience with others  Commitment – Focus on ensuring internal and external customer expectations is met in a timely way.  Community – We value our world and everyone who shares it.  What Incora can offer you: An exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.  We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.  Incora offers 8 Paid Holiday with 2 additional Floating Holidays for all Full-Time employees.  Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.  We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.  Employers paid Group Life Insurance at 1x salary, STD, and LTD.   Incora offers a 401K plan with company match.  About Role: Administer health & welfare, retirement, time-off, insured, and voluntary benefits across the U.S. and international markets (EMEA, APAC, LatAm). Manage eligibility, enrollments, life events, terminations, and data corrections with accuracy and timeliness. Maintain data integrity and troubleshoot eligibility rules, life‑event logic, and HRIS/payroll interfaces. Partner with Payroll on deductions, arrears, refunds, taxable benefits, retroactivity, and reconciliations. Support global benefits renewals, implementations, plan updates, and data feed testing. Manage day‑to‑day relationships with carriers, ben‑admin platforms, and brokers. Monitor vendor p erformance, SLAs, and data feed accuracy; lead regular vendor reviews and corrective actions. Support market reviews, benchmarking, renewals, and RFPs. Ensure administration compliance with global requirements (ERISA, ACA, HIPAA, COBRA, GDPR, local statutory rules, Works Council requirements). Support audits, nondiscrimination testing, and SOC/ISAE controls. Maintain plan documents, SPDs, SBCs, notices, and country‑specific evidence of coverage. Maintain SOX‑ready processes, SOPs, and documentation. Administer U.S. leave of absence and workers' compensation programs; manage cases and partner with Prudential and Health & Safety. Ensure accurate payroll processing for all leaves. Administer 401(k) funding and reporting; ensure accuracy of contributions and timely funding. Manage benefits invoicing and ensure timely payment of suppliers. Serve as a primary escalation point for benefits and leave inquiries, maintaining SLAs and quality standards. Deliver clear, empathetic communications including guides, FAQs, orientation materials, and open enrollment content. Facilitate benefit webinars, and country‑specific education sessions. Primary Wellness program manager focusing on promoting engagement and provider‑supported programming Lead annual open enrollment end‑to‑end. Support M&A diligence and integration, including benefits mapping, transition planning, and communications. Analyze program utilization and cost trends to identify improvement opportunities. Draft and deliver clear, empathetic benefits communications: guides, microsite content/FAQs, OE materials, and manager toolkits. Facilitate benefits orientations, webinars, and country-specific education sessions aligned with local practices and cultures. About You: Global benefits experience, including renewals, RFPs, benchmarking, or M&A integration. Bachelor’s degree in HR, Business, Finance, or equivalent experience. Workday or similar HRIS experience; strong systems proficiency. Experience in complex, matrixed global organizations. Professional certifications preferred (CEBS, GBA, CBP, PHR/SPHR, SHRM‑CP/SCP). Strong stakeholder management and influencing skills. Knowledge of global benefits and rewards practices. Competencies and Behaviors: Ability to align benefit strategies with global business objectives  Strong skills in data analysis and benchmarking    Proficiency in HRIS systems and tools (e.g., Workday)  Understanding of international benefit practices and legal requirements  Sensitivity to cultural differences in reward expectations and communication  Ability to influence and collaborate with senior leaders and cross-functional teams  Results-oriented: Focused on delivering measurable outcomes and continuous improvement  Resilient and adaptable: comfortable in fast-paced, evolving environments  Detail-oriented: high attention to accuracy and quality in data and documen