Warehouse Team Lead, Quality

Position Summary: Under minimal supervision from a Production Supervisor, a nd working within a cage or secured area, a Controlled Substance the Warehouse a Warehouse Team Lead directs the daily activities of the processors, sorters, material handlers, and forklift drivers such that client products flow smoothly through the area and are processed in an efficient and timely manner. Primary Accountabilities: Have a thorough understanding of the standard operating procedures (SOPs) of the assigned department Select RMAs/orders to be processed; locate missing boxes Manage the controlled substance log for controlled substances found in Rx orders Manage the controlled substance mobile cart, as needed Manage downstream tasks to keep the processing line clear and flowing efficiently. Delete I-tags as required Manage the broken bottle log Commit to meeting all client goals Ensure changeovers are completed on or before the scheduled date by selecting the appropriate GPOs/orders to be processed, while committing to meeting all client goals. Attend to processor errors by going over each error with the associate that directly caused the error to occur Escalate significant events to the Supervisor (i.e., diversion, adverse events, system slow down, etc.) Ensure associates receive adequate training by leveraging Warehouse Trainers. Supervisors will lead this effort, with Team Leads providing input based on their oversight of workflow. Work with Quality Control department to address quality issues Understand the importance of productivity and meeting the individual and company goals and client SLAs Manage ASN NR hold reprocessing Demonstrate excellence in job performance, attendance, safety, and compliance with all policies and procedures to serve as a role model for associates Maintain a clean and organized work area Occasionally sit in on SDMs in the absence of Supervisor Additional Responsibilities: Performs other duties as assigned Complies with all policies and standards Required Qualifications: High School Diploma (or its equivalent) required At least 2 years of work experience in a warehouse or production job; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the responsibilities of this position required Manage the broken bottle log Working knowledge of computers; ability to enter data in 10 key fashion Strong understanding of Microsoft Office and Google suites Excellent verbal and written communication and organizational skills Bilingual (Spanish/English), highly preferred Ability to successfully execute multiple tasks simultaneously; to work efficiently and meet deadlines in an atmosphere of frequent interruptions Able to work under time pressure and meet production goals; able to work more than 8 hours per day (over-time) as needed Ability to work independently and in a team environment Ability to maintain professionalism at all times and manage confidential information appropriately Able to follow standard operation and safety procedures Able to work in an environment that is not climate controlled Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Use Hands to Handle Objects - Regularly Reach with Hands or Arms - Regularly Talk or Hear and Read Instructions - Regularly Stand, Kneel, or Stoop and Lift 20 Pounds - Regularly View Items at a Close Range - Regularly Rarely: Job requires this activity up to 25% of the time Occasionally: Job requires this activity between 25% - 50% of the time Frequently: Job requires this activity between 50% - 75% of the time Constantly: Job requires this activity more than 75% of the time Individual Competencies Personal Credibility: Achieves success using their ability to develop, maintain, and strengthen partnerships with others internally or externally. Teamwork: Advanced communication skills used to lead a team. Adaptable: Arrives at a conclusion based on previous experiences and good judgment. Curious: Assesses circumstances using experience and a variety of information gathered. Communication: Contributes to strategy for their team. As an Inmar Associate, you: Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results. Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome. Support a safe work environment by following safety rules and regulations and reporting all safety hazards. At Inmar, we put people