Business Systems Analyst IV

Exemption Status: United States of America (Exempt) $95,717 - $132,808 - $169,898 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary The Business Systems Analyst IV is a subject matter expert and liaison between end-users/clients and Information Technology. This role is responsible for interpreting advanced business and regulatory requirements—particularly within Medicaid Fee‑For‑Service (FFS) environments—while evaluating complex systems and user needs to design effective, compliant solutions. The Business Systems Analyst IV drives the development of detailed requirements, translates business needs into functional specifications, and guides cross‑functional teams through large‑scale system enhancements and initiatives. Operating with minimal direction, this position ensures alignment with organizational strategy, supports system accuracy and operational readiness, and provides expert consultation to internal and external partners. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interviews end-users/customers to define business requirements for complex software modifications and enhancements. Meets with external clients to discuss enhancement requests as needed.  Translates business requirements by reviewing, analyzing and evaluating needs into functional specifications.  Coordinates and responds to requests for changes from original specifications.  Facilitates design sessions with the business and technical resources to ensure that the solutions meets the needs of the business.  Consults with technical teams on design and database issues.  Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules. Drives and/or leads projects to completion for assigned projects.  Develops project plans, prioritizes project tasks, and provides regular status updates on project progress to management and stakeholders. Develops business processes that ensure developed application meets all project requirements. Ensures that projects are completed on time, accurate to defined specifications and within budget. Performs quality control checks on software before it is released to the QA department.  Provides support to software development and QA staff as needed. Handles, prioritizes and manages multiple Service Requests (SR’s) throughout entire software development life cycle.  Handles software release management of designated applications. May mentor and provide functional work direction to less experience Business Systems Analysts. Supervisory Responsibilities No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BS/BA and 6+ years’ experience or equivalent combination of education and experience, and 2 years of SME in respective areas Computer Skills To perform this job successfully, an individual should have knowledge of: Visio, Microsoft Office (Outlook, Word, Excel, PowerPoint).  Oracle database and Oracle Sql; On-line transaction processing (OLTP), Familiar with relational databases and client server concepts. Certificates, Licenses, Registrations None Required; Certified Business Analysis Professional (preferred) Other Skills and Abilities Working knowledge of software development life cycle (SDLC). Good understanding of supported MedImpact products and services from a business and technical perspective. Experience with both Agile and Waterfall methodologies Good project planning skills (creation and definition) Negotiation skills Business requirements gathering and elicitation techniques Use Case Modeling & Solutions requirements Activity and Swim Lane Diagrams Conflict management skills Leading and facilitating meetings Interviewing skills to understand customer needs Good interpersonal and communications skills (written/verbal) Reas