Pilates Reformer Studio Manager

About Midtown   Midtown exists to inspire people to thrive – through our beautiful spaces, guided experiences, and meaningful interactions. Founded in 1970, Midtown has grown from one tennis club in Chicago to owning and operating eight luxury athletic clubs across the United States and Canada.  Learn more about our beautiful Chicago club here: Midtown Athletic Club Chicago - Health Club and Gym Chicago Role Overview The Pilates Reformer Studio Manager is responsible for leading Midtown’s signature studio experience, blending elevated programming, exceptional member engagement, and continuous instructor development. This role serves as the in-studio ambassador for Midtown’s boutique-forward strategy—bringing our core values to life through every class, interaction, and touchpoint. This leader thrives in a dynamic, people-first environment, leading with energy, adaptability, and a passion for developing others. They are equally focused on building world-class instructors as they are on creating unforgettable member experiences. 1. Exceptional Member Experience Champion a best-in-class, boutique-style studio environment that reflects Midtown’s brand and values Ensure every class delivers a consistent, high-quality, and engaging experience Partner with club leadership to create a seamless new member onboarding journey into Pilates programming Develop and execute strategies to increase class participation, retention, and overall member satisfaction Lead and oversee studio events that build community and deepen member connection 2. Instructor Development & Upskilling Recruit, onboard, and cultivate a diverse, high-performing team of Pilates instructors Create a culture of continuous learning through coaching, feedback, and development opportunities Conduct regular class audits and evaluations to ensure program integrity and elevated delivery standards Identify skill gaps and implement targeted upskilling plans to help instructors grow and reach their full potential Mentor instructors to refine their craft, elevate their presence, and deliver impactful member experiences 3. Studio Operations & Program Excellence Oversee all aspects of the studio environment, including equipment, cleanliness, and audio/visual systems Collaborate with the Program Manager to build strategic, data-informed group programming schedules Monitor studio performance through participation metrics and use insights to drive decision-making Ensure all programming aligns with Midtown’s brand standards and boutique studio strategy Actively stay informed on industry trends and competitor offerings to keep Midtown at the forefront of innovation 4. Leadership & Communication Serve as a trusted liaison between instructors and leadership, fostering clear and consistent communication Lead with authenticity, accountability, and a strong commitment to Midtown’s core values Build a collaborative and inclusive team culture centered on growth, respect, and excellence Qualifications Minimum of 2 years of Pilates instruction experience Active nationally recognized Pilates certification (required) Proven ability to coach, develop, and inspire others Strong passion for delivering exceptional member experiences Adaptable mindset with a keen awareness of industry trends and innovation Across all roles, candidates must demonstrate alignment with Midtown’s core values:  Win together   Glass half-full  Passionate about helping others  Better than yesterday  Kind  Compensation & Benefits  Potential annual earnings for our Pilates Studio Managers range between $45,000 - $70,000 . This includes a combination of management and instructional hours. The final offered compensation will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.  Some of the benefits offered to eligible team members include:   Complimentary individual Midtown club membership  Associate Discounts, recognition programs, and professional development support  Medical, dental, and vision insurance (where applicable)  401(k) retirement savings plan with company match  Paid time off and paid parental leave  Flexible Spending Accounts  Life, AD&D, and disability insurance  And more!  Please refer to our benefits overview for full details:  https://careers.midtown.com/about-us/benefits/   #NextMove This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. MIDTOWN is an Equal Opportunity Employer.