Sr. Contract Specialist, Site Facilities Services
NEUROCRINE BIOSCIENCES INC · San Diego, CA
📍 US CA San Diegovia workday
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Who We Are: Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in patients with Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com , and follow the company on LinkedIn , X , Facebook and YouTube . ( *in collaboration with AbbVie )
About the Role: The Sr. Contract Specialist, Site Facility Services is responsible for overseeing facility services that support daily operations, workplace standards, and overall campus appearances. This role manages vendor-delivered services including janitorial, pest control, landscaping, window cleaning, elevators, bio-basins, and other site support functions across office and laboratory environments at multiple campuses.
The Sr Specialist ensures all services are delivered in accordance with company standards, contract requirements, and budget expectations. This position is accountable for vendor performance, service quality, contract compliance, and cost control while maintaining a clean, safe, and well-maintained environment.
This role partners closely with Facilities, Environmental Health & Safety, and site stakeholders to ensure consistent execution of services and continuous improvement of site conditions. _
Your Contributions (include, but are not limited to): Leads development of service-level requirements and statements of work for facility service contracts. Oversees site-wide facility services including janitorial, pest control, interior and exterior landscaping, window cleaning, elevators, bio-basins, and general site support services
Manages day-to-day vendor performance, ensuring services are delivered in alignment with contract scope, service levels, and company standards
Conducts routine site inspections of office, laboratory, and common areas to ensure cleanliness, safety, and overall site condition meet expectations
Maintains and manages vendor contracts, ensuring scope adherence, performance expectations, and cost control; identifies and mitigates scope creep
Coordinates contract administration activities, including submission and tracking within Coupa and Agiloft systems
Reviews and approves vendor invoices, ensuring accuracy, alignment with contract terms, and proper cost allocation
Develops and maintains service schedules for routine and periodic services such as deep cleaning, pest control treatments, and landscape maintenance
Partners with Environmental Health & Safety to ensure pest control, waste management, and sanitation practices meet regulatory and company requirements
Coordinates seasonal and project-based services, including landscape enhancements, pressure washing, and specialty cleaning services
Responds to service issues and escalations, ensuring timely resolution and minimal disruption to operations
Maintains service documentation, vendor records, performance metrics, and inspection logs
Monitors workplace conditions and escalates maintenance, cleaning, or operational concerns as needed, including scorecard management for vendor performance
Supports budget tracking for site services, including forecasting and monitoring of service-related expenses
Identifies opportunities for service improvements, cost efficiency, and vendor optimization. Makes recommendations regarding service enhancements and process improvements
Serves as primary point of contact for facility services vendors and internal stakeholders
Other duties as assigned
Requirements: High School Diploma and 8+ years of experience in facilities services, building services, or vendor management roles, including experience overseeing service providers; or an equivalent combination of education and experience OR
Bachelor's degree in business, Hospitality, Facilities Management or related field and 4+ years of experience in facilities services, building services, or vendor management roles, including experience overseeing service providers; or an equivalent combination of education and experience
Experience managing facility services programs including janitorial, pest control, landscaping, and other vendor-delivered site services
Demonstrated experience managing vendor performance, contract compliance, service-level expectations, and issue resolution
Ability to evaluate service performance data and implement improvements that enhance quality, operational efficiency, and cost effectiveness
Experience administering service contracts, reviewing invoices, monitoring expenditures, and supporting budget forecasting activities
Working knowledge of contract management and procurement systems such as Coupa and Agiloft or similar platforms
Experience conducting facility inspections, assessing service quality and identifying operational risks or service gaps
Understanding of cleaning standards, pest management practices, workplace services, and facility maintenance requirements in office and laboratory environments
Ability to independently prioritize competing operational demands and make sound decisions within established policies and procedures
Demonstrated ability to manage multip
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