Business Analyst (Data Oriented) - Workplace Delivery

Job Posting End Date: Worker Type: Maximum Term/Fixed Term (Fixed Term) ABOUT THE JOB: • Gathering and documenting business requirements • Ensuring traceability across change initiatives • Writing workflows and process documentation • Managing work items and backlogs in Rally • Performing data analysis to support decision-making • Producing reporting, metrics, and dashboards • Identifying inefficiencies and redundant processes • Recommending improvements across Workplace streams • Driving process automation and tool consolidation • Supporting operational and process-driven activities • Aligning productivity opportunities with organisational goals • Maintaining continuity in tracking and delivery outcomes YOUR SKILL AND EXPERIENCES: Essential capabilities • Communication – Clearly convey insights and  recommendations to stakeholders  • Analysis – Interpret workflows and data to  identify inefficiencies and improvements  • Process Improvement – Lead automation, tool  consolidation, and data-driven initiatives  • Business Case Development – Build cost models  for BAU and project activities  • Performance Metrics – Define and track delivery  targets and progress  • Strategic Alignment – Ensure initiatives support  organisational goals and continuity  • Project Understanding – Apply knowledge of  project management principles and practices Experience • Strong English communication and stakeholder  management across varied business levels  • Strong presentation • Skilled in identifying stakeholders, gathering  requirements, and tracing them through testing and  acceptance  • Experience working across multiple technology  platforms and environments  • Proven ability to lead process improvement  initiatives and drive operational efficiency  • Familiarity with managing work items and  documentation in tools like Rally  • Advanced Excel skills desirable but not mandatory THE BENEFITS AND PERKS 1. Generous compensation and benefit package Attractive salary and benefits 20-day annual leave and 7-day sick leave, etc. 13th month salary and Annual Performance Bonus Premium healthcare for yourself and family members Monthly allowance for team activities Premium welcome kit and frequent appreciation gifts Extra benefits for long-term employees 2. Exciting career and development opportunities Large scale products with modern technologies in banking domain Clear roadmap for career advancement in both technical and leadership pathways Well-structured learning and development programs (technical and soft skills) Sponsored certificates in both IT and banking/finance Premium accounts on Udemy/A   Cloud Guru/Coursera/LinkedIn, etc. English learning with native teachers Opportunity for traveling & training in Australia 3. Professional and engaging working environment Hybrid working model and good work-life balance Well-equipped & modern Agile office with fully stocked pantry Special programs to improve your physical and mental health Annual company trip and events A solid talented team behind you - great people who love what they do It's more than just a career at NAB! We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you. IT'S MORE THAN MONEY We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential. It's more than just a career at NAB! We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you. IT'S MORE THAN MONEY We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential. It's more than just a career at NAB! We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you. IT'S MORE THAN MONEY We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to