Biometrics (Fingerprint) Technician - On Call

This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation’s lawful immigration system.       Benefits: The company offers the following benefits for this position, subject to applicable eligibility requirements: 401k retirement plan   and   Employee Assistance Program (EAP ) .   Employees will   accrue   one (1) hour of sick leave for every thirty (30) hours worked up to fifty-six (56) hours per year.   On Call employees may be eligible for   prorated   holiday and vacation pay .   Employees will earn H&W dollars per eligible hour (including vacation and holiday up to 40 hours/week). H&W monies are used to offset the employer’s cost of benefits the employee elects into and/or   utilizes   now and in the future . Any remaining health and welfare monies after all applicable deductions would be cashed out to the employee on a 1 pay period lag .       J ob Description:       As a Biometric Technician (BT), you will   be responsible for   supporting the mission of a government program   located   in Spokane, WA. This position works as a part of a dynamic team of professionals   assisting   the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified candidates. This position is an on call (casual) team member.        On Call (causal) employees are expected to be available   all   five days, Monday through   Friday   from the hours of 7:45am to 4:15pm for substitute coverage as needed at the site. This is not a regular Full Time or regular Part Time position; it is a Casual On-Call position. All efforts are made to notify On-Call personnel in advance of the site on call needs, however, occasionally employees are notified the night before or day   of .     Interested candidates must meet this availability. In this position, hours are not guaranteed, and employees are on a “as needed” basis so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income and for those who still want to be active in a work environment without a committed schedule.         Primary Responsibilities are:        Complete biometrics registration for applicants seeking legal immigration to the United States.         Ensure all who enter the ASC are   approved applicants and visitors   while providing both interior and exterior crowd control and   assisting   the staff in enforcing the rules and policies of the ASCs.         Provide front-line customer service as representatives of Amentum and on behalf of the United States Government.           Highlights of Responsibilities:         It is expected that providing applicants with the highest level of customer service is primary in all responsibilities.     This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant ’ s paperwork and identifications, electronic biometric   data   and reports.        Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.         Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.        Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.         Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.        Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.        Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.           Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured,   assisting   in   maintaining   a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.         Required Qualifications:       Must be able to obtain and   maintain   facility credentials/authorization. Note: US Citizenship is   required   for facility credentials/authorization at this work location.    A High School Diploma or equivalent.        Must be able to speak and write in English.        Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks.        Ability   to hold and grasp applicant’s hands to obtain quality fingerprints.        Ability to work in a high paced environment with the public.        Ability to type and use basic computer skills.        Successful completion of the biometrics training and become certified within sixty days.         Desired Skills:       Ability to speak a foreign language.        Compensation Details: $20.73/hr         The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits Overview: Our health and welfare benefit