Employment Consultant I

Employment Consultant I About Tessera Tessera is a nonprofit organization dedicated to creating employment opportunities for individuals with disabilities. We partner with local businesses to build inclusive workplaces and help people achieve meaningful, long-term employment. Location: Spokane, Washington (In-person) Type: Non-Exempt Compensation: $22.79 - $30.48 per hour per hour (For this position, we will be targeting a salary of $26.11 - $27.00 per hour.) Work Schedule: Full-time, Monday – Friday 7:30 am – 4:00pm (flexible start and end times depending on scheduling needs) As an Employment Consultant I, you'll… Employment Consultants support around 12 - 15 individuals with disabilities in finding and maintaining meaningful employment by building relationships with local businesses in the community. They spend significant time in the community connecting with employers. They balance job development (outreach) with client coaching and documentation while using a person-centered approach to train, coach, and mentor clients toward making progress with their employment goals. They must use creative thinking skills to develop relationships with local business owners and hiring managers. Employment Consultants must have excellent time management, problem-solving, and networking skills along with a sales acumen and professional level written and oral communication skills. They must be self-directed, with the ability to work independently and in a team, and must be effective in the use of technology and systematically documenting in a detailed manner. Work with individuals with disabilities to discover their interests for employment and prepare them for the job search Assist in development of work skills; assess potential obstacles to employment and develop strategies to overcome them Provide on-the-job and/or pre-employment training Network with local businesses to create and develop employment opportunities Self-manage, create your own schedule, and work independently to help clients secure and maintain competitive employment Create imaginative job aids, identify assistive technology and tools to help clients succeed Document to show progress towards goals on the client’s employment/service plan Utilize the information management system to maintain client files, case notes and billings in compliance with contract and program guidelines Provide follow-up services to ensure proper support is provided for successful retention and career advancement of clients Perform duties in compliance with Federal, State, and local laws, rules, regulations and guidelines governing equal employment opportunity and nondiscrimination in the workplace Prepare for and participate in external and internal audits Maintain regular and consistent contact with clients, employers, and guardians Establish and maintain effective, positive relationships with clients, employers, internal departments, referral sources, external agencies, and the public Maintain confidentiality of all client information in accordance with HIPAA guidelines and program rules Operate Tessera provided vehicles or personal vehicles for job duties Maintain professionalism when conducting business on behalf of Tessera Competency with technology used to provide services remotely and ability to instruct clients on how to use technology to engage in services Knowledge of community resources to refer clients to as needed Conduct intakes, vocational assessments, observation & incident reports, and create job development plans with clients to establish employment goals Assist clients with job search activities such as resume building, interviewing skills, completing and submitting job applications Accompany clients to job interviews when appropriate Conduct evaluations of potential job sites for safety concerns and consult with employers on how to implement accommodations to address these concerns Use creative thinking and problems solving skills to develop carved positions for clients Provide training and consultations to employers and co-workers to enable them to support clients at their jobsite Provide on-the-job supports, training and coaching to clients at their job sites Create, facilitate, and oversee Community Based Assessments Provide monthly updates to stakeholder counselors regarding client progress Attend continuing education trainings to stay current with trends in mental health and disability topics Provide coverage for other team members as needed Attend staff meetings and one-on-one mentoring meetings with CES Manager Attend and represent Tessera at various networking events and job fairs All Other Duties as Assigned* You'd make an excellent Employment Consultant I if you are: Comfortable starting conversations and building relationships from scratch Persistent with strong follow-through and accountability Motivated by progress and measurable outcomes Able to work independently while managing structured responsibilities Confident communicating with business professionals Believe in the value of employment for individuals with disabilities Comfortable working toward goals and staying accountable for outcomes Success in this role includes consistent outreach, follow-up, and relationship-building. Success depends on persistence, initiative, and the ability to build trust over time Results are not always immediate, but consistent effort and follow-through lead to long-term success Success in this role is driven by your ability to build employer relationships, create job opportunities, and support clients in securing and maintaining employment What it takes to be successful in this role includes: Comfortable starting conversations and building relationships from scratch Persistence with strong follow-through and accountability Motivated by progress and measurable outcomes Ability to work independently while managing structured respo