Deal Desk Sr Commercial Consultant (French/English speaker)
Thomson Reuters
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Deal Desk Senior Commercial Consultant (French and English speaker)
The Deal Desk team at Thomson Reuters serves as strategic advisors and partners to our Go-To-Market teams, facilitating deal structures and requests that align with our strategy. This role drives scale within the Go-To-Market functions, allowing Sales to focus on selling while creating efficiencies, profitability, and effective governance.
As a Deal Desk Commercial Consultant, you will be an expert in our policies, processes, and systems. You will work closely with Sales and cross-functional teams to efficiently navigate our sales processes and policies. Your responsibilities will include reviewing, approving, and managing non-standard requests related to pricing, order forms, terms and conditions, commercial policies, and administrative tasks in support of software sales.
Drawing on your experience in contract management or a similar field, you will serve as the first point of contact for questions related to non-standard deal terms, making sure all transactions follow company policies and risk guidelines. You will work closely with Sales, Finance, and other teams to streamline deal processes and help drive business growth.
About the Role
In this opportunity as a Deal Desk Senior Commercial Consultant , you will:
Act as the primary trusted advisor for Sales and Business Segment teams, providing solutions to complex commercial challenges and guiding deal strategy throughout the transaction process. Oversee and coordinate deal execution through established internal procedures and systems.
Demonstrate expertise in advanced Deal Desk functions, particularly in structuring complex or strategic transactions.
Review, approve, or escalate non-standard pricing and commercial requests, ensuring alignment with company policies.
Analyze and process non-standard order forms, amendments, and administrative requests from Sales and Customer Success teams.
Serve as the initial point of contact for inquiries related to non-standard terms and conditions, offering expert guidance and support.
Collaborate closely with the General Counsel’s Office to evaluate risks and propose solutions for contract deviations.
Ensure that all deal documentation is thorough, accurate, and fully compliant with internal controls.
Maintain current records within contract management systems, tracking approvals and documenting exceptions as needed.
Support the enhancement and ongoing development of Deal Desk processes, templates, and playbooks.
Deliver training and enablement sessions for Sales and Customer Success teams on Deal Desk protocols and contract best practices.
Champion comprehensive oversight across OTC processes by serving as a key authority on cross-functional team dynamics, facilitating prompt issue resolution and fostering effective collaboration.
Contribute to ad hoc projects and reporting requirements as necessary.
About You
You're a fit for the role of Deal Desk Senior Commercial Consultant if your background includes:
Excellent written and verbal communication skills; both in English and French.
Bachelor’s degree or equivalent experience.
2+ years of experience in contract management, Deal Desk, or a related field.
Strong understanding of contract terms, legal concepts, and risk assessment.
Excellent attention to detail and organizational skills.
Strong verbal and written communication skills.
Ability to prioritize and manage multiple requests in a fast-paced environment.
Proficiency with contract management tools, CRM systems (e.g., Salesforce), and Microsoft Office Suite.
Preferred Qualifications & Attributes:
Experience managing the full sales cycle, customer contracts, and complex projects
Knowledge of SaaS, content products, sales, and contracting processes
Strong interpersonal, communication, and cross-functional collaboration skills
Proven ability to work across regions and cultures with limited in-person interaction
Quick learner, adaptable, and effective in dynamic environments
Skilled at working independently or within complex matrix teams
Strong business acumen, organizational and time management skills, and attention to detail
Ability to improve existing processes and working practices
Results-driven, focused on meeting OKRs
Comfortable and effective in fast-paced, high-pressure settings
Proficient in Google and Microsoft Office; familiarity with Salesforce, Order Capture, SAP, and Oracle
Able to handle high transaction volumes accurately and with integrity
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Replacement: This position is open due to an existing vacancy to support our evolving business needs.
What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Glob
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