MA Quality Performance-Population Health Full-Time

Employment Type: Full time Shift: Day Shift Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. The Quality Performance Improvement, Population Health Team is now hiring for a compassionate and adaptable Medical Assistant! Position Summary & Highlights : Th e Population Health   MA   (PHMA)   role   focuses on Quality Performance Improvement within the Population Health area.    This position will work fully in-person at our Shared Services Building in West Boise. Please see   location   details   below.   This is primarily a phone position   focused on closing gaps in care by performing proactive outreach with patients and their care. See below for more details. This role will s upport   patient   care coordination for 180   independent   affiliate   clinics (network partners)   and S aint Alphonsus Medical Group   family medicine   c linics .   The position requires self-management, critical thinking skills, ability to analyze data sets, ability to provide gap in care education to clinic staff and providers, accountability for all workflows, team collaboration, and willingness to be flexible day to day.   The Saint Alphonsus Health Alliance (Alliance) is a physician-led network sponsored by Saint Alphonsus Health System. The Alliance   represents   a new model of healthcare delivery, known as a Clinically Integrated Network. Our Clinically Integrated Network is based on a strategy to tightly align physicians,   hospitals   and payers to provide better access to care, better clinical   quality   and control costs.   The Saint Alphonsus Medical Group is a multi-specialty, physician-led organization focused on serving the needs of over   800,000 people   in Idaho,   Oregon   and northern Nevada.   If you want to feel like your work   impacts   the daily lives of patients in our local community, this is the position for you!   What You Will Do : You   will be primarily contacting patients over the phone   focused on closing gaps in care by performing proactive outreach with patients and their care.   The PHMA work includes supporting system-wide quality performance goals for HEDIS and STAR measures.   The work   may include assist ing patients   with scheduling health screenings,   patient   follow up with fit kits,   Cologuard   tests, etc. ,   if they completed   requested   testing ,   and next steps with care after receiving results from their primary care provider .   You will analyze preventative health care screenings, work on gaps in care lists,   p re- v isit   p lanning for providers, reviewing   payor lists   for open gaps in care, completing chart review for documentation of gap closure   ensuring   accurate   and   appropriate documentation   of patient s’   clinical complexity.   This position may provide education, training, support, and collaboration with primary care clinical teams and providers to support Quality Performance Improvement initiatives (Gaps   In   Care Closure) focused on Quality measures (HEDIS).   Y our ideas will   add   value   to continually improve internal process es   for   optimal   provider and patient experience and improve patients' health outcomes and quality of life. An ideal candidat e   will be :   P roficient in EPIC and   Excel,   must   posses s   a curious mindset for   facilitatin g   and leading change.   You will have   payer /insurance   experience.   You will also   possess   professionalism and work at the top of   licensure .   You enjoy a care team support role, troubleshooting, working in a team and independently, and   are   p assionate about helping to provide the best care for our patients.   Work Schedule : This position will work Mondays - Fridays, around the hours of 8:00am - 5:00pm, shift start and end times are somewhat flexible. Location : Saint Alphonsus Shared Service building: 8757 W. Emerald St., Boise, ID 83704. Located behind Target and the Ada County DMV off Emerald St. Learn more about our family medicine clinics : https://www.saintalphonsus.org/services/family-medicine Learn more about the Health Alliance and their services:   https://www.saintalphonsushealthalliance.org/     Minimum Requirements : 3 years of previous MA clinical experience required ; 5 years preferred. High School Diploma or equivalent required. MA certification required within 90 days of eligibility to take a national certification exam from one of the following Saint Alphonsus approved agencies: American Association of Medical Assistants (CMA) American Medical Technologists (RMA) National Healthcare Association (CCMA) National Center for Competency Testing (NCMA) National Association of Health Professionals (NAHP) American Medical Certification Association (CMAC) National Phlebotomy Certification Examination (NPCE MA) Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire. Electronic health record (EHR) experience required. Experience with process improvement or Lean philosophy preferred. Highlights and Benefits When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one. Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that c