Life Product Configuration Analyst III (Hybrid)

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition   Job Summary: This position will develop program logic, modify existing programs, test and document complex application systems to ensure efficient and effective system processing that meets the needs of the business areas across various modern policy administration technology platforms such as OIPA. This is an advanced programmer/analyst position whereby the incumbent will receive limited guidance from Information Technology management and development team members. Assignments will be of increasing complexity, with broader scope and significance, and includes a deep understanding of at least one application system and/or a broad understanding of multiple systems and interfaces. This position will also mentor other professional staff by providing guidance to improve productivity through the effective and efficient use of information technology tools and skills. Job Purpose:     This position will develop program logic, modify existing programs, test and document complex application systems to ensure efficient and effective system processing that meets the needs of the business areas across various technology platforms. This is an advanced programmer/analyst position whereby the incumbent will receive limited guidance from Information Technology management and development team members. Assignments will be of increasing complexity, with broader scope and significance, and includes a deep understanding of at least one application system and/or a broad understanding of multiple systems and interfaces. This position will also mentor other professional staff by providing guidance to improve productivity through the effective and efficient use of information technology tools and skills.   Job Responsibilities:   Within the following job responsibilities, this position will typically spend 50% of their time coding, testing and documenting, and 50% of their time on analysis/design/project activities.   Analyzes the needs of a business area’s acceptance criteria, striving for the development of efficient, dependable, maintainable applications logic to support the business need. This analysis and design is usually done under the general direction of Information Technology management and/or expert level professional staff including Applications Analyst/Designers.   Designs, interprets and/or refines the acceptance criteria, and generating value add documentation.     Tests and debugs production programs and programs under development, particularly more complex modules, to isolate and eliminate problems that could be very costly in adverse public relations, lost productivity within the Company, wasted resources, etc. This may require working directly with other technical staff and business departments in identifying problems and modifications   Designs and codes the program logic necessary to meet the application needs of complex systems and/or multiple systems. Program design must be consistent with the specifications, standards and existing programs to enable effective maintenance of the system. Code must be developed in a manner that is straightforward, clear and consistent with existing programs within the system and in compliance with the Systems Development Life Cycle (SDLC). The incumbent will demonstrate leadership in the use of the SDLC.   Resolves production problems that create system outages, determines underlying cause of outage and addresses it to prevent future occurrences. Implements program logic, documentation and procedural changes on schedule and according to an established implementation plan.   Works with others to increase availability and performance of production systems. Serves as an internal technical consultant regarding the coding, testing, debugging, and installation of application logic, as well as looks for ways to improve processes. Identifies and takes action on business continuous improvement initiatives. Leads by example when demonstrating customer focus, which includes providing service to clients that meets or exceeds expectations. Continually evaluates work processes by looking for ways to eliminate nonessential tasks and improving quality. Contributes positively to the team by performing daily work in a professional manner and treating co-workers as clients. Makes decisions that increase customer satisfaction and develops/maintains business-specific knowledge. Mentors and provides guidance to less experienced programmers.   The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time .   Job Requirements:   Bachelor’s degree in computer science, management information systems or equivalent experience in education and/or related professional work experience   3 to 5 years recent work experience with demonstrated achievement and progressive responsibilities developing, testing, debugging and documenting complex program logic with multiple technologies in a given applications platform with at least one (1) year recent experience analyzing and designing application systems   3 to five 5 years recent work experience with demonstrated achievement and progressive responsibilities troubleshooting, determining root cause, resolving and documenting complex system issues with at least one year recent experience to include productivity and/or process improvements through the use