Lead OT Network Systems
US Kraft Heinz · Chicago, IL
📍 Chicago, ILvia workday
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Job Description Who We Are
At Kraft Heinz, we're driving transformation in the way we deliver safe, resilient, and future-ready manufacturing environments. Technology plays a critical role in making this possible. This role sits at the intersection of operational technology and cybersecurity, helping us modernize infrastructure, strengthen security, and enable innovation across one of North America's largest food and beverage networks.
If you're a technical leader who thrives on building solutions, setting standards, and making a tangible impact, this is your opportunity to contribute at scale.
About the Role
The OT Infrastructure and Security Engineer, Group Lead provides technical leadership across 31 North American manufacturing facilities with accountability for OT infrastructure modernization and cybersecurity capability improvement.
You'll define strategy, lead implementations, and act as a hands-on expert in environments spanning Allen-Bradley control systems, VMware-based OT compute, Windows platforms, and advanced OT security solutions such as Claroty , EDR, NDR, and micro-segmentation technologies.
This is a builder's role: balancing strategic design with tactical execution, introducing standards, and delivering meaningful improvements in resiliency, visibility, and cyber posture.
What You'll Do
Lead OT Infrastructure Initiatives
Define and mature reference architectures, standards, and support models for core OT infrastructure: compute, virtualization, and site-level platforms
Act as a senior technical lead for Rockwell IDC environments, VMware-based OT systems, and Windows servers/workstations across plants
Advance OT Cybersecurity
Drive buildout of OT cybersecurity tools and foundational controls
Oversee Claroty platform evolution from CTD to xDome , including architecture, integration, and use case development
Define and implement strategies for OT detection, asset intelligence, and vulnerability reduction
Lead deployment and management of Endpoint Detection & Response (EDR), Network Detection & Response (NDR), and micro-segmentation solutions within OT environments
Strengthen Asset Visibility and Lifecycle Management
Establish reliable OT asset inventory and configuration data foundations
Support lifecycle planning, vulnerability tracking, and risk-based remediation across diverse technologies
Shape Modernization and Risk-Reduction Roadmaps
Assess infrastructure health and prioritize modernization investments
Develop pragmatic strategies for containment, isolation, recovery readiness, and phased upgrades
Manage OT Security Operations Center (SOC) Services
Serve as the primary point of contact for OT SOC services delivered by a Managed Service Provider (MSP)
Coordinate alert triage, detection tuning, and escalation workflows between Kraft Heinz operations, cybersecurity, and the SOC team
Manage KPIs, service performance, and continuous improvement for OT SOC operations
Incident Response
Act as a technical lead or key contributor in OT-related incident response activities, from initial escalation through containment and recovery
Lead the development and implementation of comprehensive OT-specific incident response plans aligned with corporate security frameworks
Collaborate with SOC, cybersecurity teams, plant operations, and vendors to investigate, remediate, and report security incidents
Support tabletop exercises and continuous enhancement of OT incident response procedures
Develop recovery time objectives (RTO) and recovery point objectives (RPO) for critical control systems
Set Standards and Drive Governance
Create and maintain OT engineering standards and security baselines
Support governance of changes impacting cyber risk, resiliency, or supportability
Partner Across Functions
Collaborate with plant engineering teams, OT network teams, cybersecurity, operations, and technology vendors
Provide technical leadership during assessments, incidents, and major OT initiatives
Provide technical guidance and training to plant personnel on cybersecurity best practices
Participate in incident response activities and post-incident reviews
Support audit and compliance activities related to manufacturing systems
What Success Looks Like
Materially improved OT infrastructure and cybersecurity posture across 31 plants
Comprehensive implementation of EDR, NDR, and micro-segmentation solutions supporting a robust defense-in-depth posture
High-performing, responsive OT SOC services integrated into operational workflows
Clear, tested processes for rapid OT incident detection and response
Standardized practices and governance that enhance resilience at scale
Required Qualifications
Bachelor's degree in Engineering , IT, Cybersecurity, Computer Science (or equivalent OT experience)
7+ years in OT infrastructure, automation, industrial networking, or OT cybersecurity
Demonstrated experience supporting OT systems in manufacturing environments (Food & Beverage/CPG preferred)
Deep expertise with OT-hosted systems: Windows, VMware, and industrial application hosting
Strong understanding of Allen-Bradley/Rockwell ecosystems and OT operational constraints
Hands-on experience with EDR, NDR, or network segmentation solutions in OT or critical infrastructure
Familiarity with OT cybersecurity tooling, passive monitoring, and access governance
Ability to manage MSP relationships effectively and influence cross-functional teams through ambiguity
Preferred Qualifications
Experience with Claroty CTD/ xDome deployments and tuning
Implementation experience with micro-segmentation technologies in OT
Understanding of Purdue OT reference architecture and industrial DMZ concepts
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