Academic Records Administrative Associate, Education Abroad, Texas Global

Job Posting Title: Academic Records Administrative Associate, Education Abroad, Texas Global ---- Hiring Department: Texas Global ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Non-Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls more than 52,000 students studying in almost 120 bachelor’s degree programs and more than 220 graduate programs across 18 colleges and schools. UT Austin is steadfastly committed to global engagement and is home to more than 5,600 international students and 1,500 international scholars from more than 130 countries, with more than 530,000 living alumni in 176 counties around the world. Texas Global  advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected. Purpose Responsible for processing study abroad credit and for recommending and implementing improvements to credit processes and technology systems.  Assist students while abroad and upon return with course equivalency, credit and grade questions and works closely with staff in Education Abroad, other education abroad offices on campus, the Office of the Registrar, Office of Undergraduate Admissions and Office of Graduate Admissions on credit-related matters. Responsibilities Credit Processing Responsible for preparing and reviewing documents and associated forms for education abroad credit processing, in accordance with the policies and procedures outlined by Education Abroad, the Office of the Registrar, the Office of Undergraduate Admissions, and the Office of Graduate Admissions. Audit credit forms for accuracy. Work with students, academic departments, and international partners to resolve complex credit cases under the direction of the Academic Records Coordinator. My Credit Abroad Database Manage course equivalencies in the My Credit Abroad database. Ensure accuracy and integrity of course equivalencies.   Faculty, Staff, and Student Support Guide course evaluators through the procedures for evaluating academic course credit earned on education abroad programs. Serve as a resource for faculty and staff on course equivalencies and grade conversions.  Respond to requests for information from students, faculty and staff, including academic advisors. Provide reports and summary data as needed/requested.  Required Qualifications High school graduation or GED. Three years of experience with clerical functions. Proficient in MS Word and Excel. Proficiency in examining, organizing and reporting information in an accurate manner. Attention to detail and accuracy. Ability to understand and follow complex written and oral instructions. Excellent interpersonal, communication, organizational and writing skills. Proven problem-solving skills. Demonstrated use of initiative and judgment. Ability to work independently and as part of a team. Experience providing support in a customer service environment with excellent customer service skills. High level of professionalism. Ability to prioritize responsibilities and manage multiple concurrent projects. Equivalent combination of relevant education and experience may be substituted as appropriate.   Preferred Qualifications Bachelor’s degree and three years of experience with clerical functions. Experience working with The University of Texas at Austin policies and procedures. Knowledge of UT Mainframe, Adobe Acrobat, DocuSign, Canvas, and UT Box.   Knowledge of a foreign language. Experience studying, living or working overseas.           Salary Range $47,000 Working Conditions Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important   for applicants who are NOT current university employees or contingent workers:  You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:  As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six