Account Manager - Grata

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing and more. Here you’ll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn’t always just go in one direction or fit in a single box. We’re happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description: Grata for Datasite is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive,   accurate , and searchable proprietary data on private companies, their financials, and their owners.   We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1,000 customers and has been widely recognized as the market leader by G2, PE Wire, and more.   We are seeking a dynamic and results-oriented Account Manager to join our team and take ownership of driving growth within our   Strategic A ccounts (investment firms   and i nvestment banks). You will proactively interact with senior stakeholders on a regular basis, building rapport and credibility to drive end-users towards our services, and decision makers to higher value contracts. This role will involve strategic account planning,   upselling   and cross-selling,   renewals,   and collaborating with internal teams to ensure the ongoing successful delivery of services and solutions.   Grata is a hybrid company, which means our employees work from our NYC office   on Mondays,   Tuesdays   and Thursdays.   At Grata, we will expect you to:   Develop and execute account growth strategies that align with customer goals and Grata’s company   objectives , aiming to grow the partnership through account expansion   to new teams, renewals, and upsells .   Identify ,   pursue   and close upselling and cross-selling opportunities within your territory   Expand the use of Grata beyond current user groups by   identifying   and closing new user groups within customers in your territory   Lead commercial negotiations in your territory for renewals, upsells, and new contracts, ensuring favorable terms for both the client and Grata.   Build lasting relationships with decision makers   leveraging   product,   customer   and market knowledge to tailor regular interactions (in person, video call,   email   and phone) to each contact    Maintain up-to-date client organizational maps including leadership, influencers (both users and financial) and key decision makers to track the progress of expansion efforts   Collaborate with internal stakeholders. As the voice of your customers provide regular and productive feedback to cross-functional Grata teams (such as product, engineering, and marketing) to enable continuous improvement of our platform   Consistently exceed quarterly and annual revenue targets within your territory   What we are looking for:   You have   3 -5 years of experience in a customer-facing role, with demonstrable success managing renewals and upsells.   You have experience managing   strategic /enterprise level   accounts and   managing customers across different product lines.   Commercially oriented mindset with emphasis on contract renewal and negotiation of mutually beneficial outcomes   Ability to work in a feedback driven environment, share ideas, seek opportunities for   improvement   and contribute to the growth of others   Successful candidates will   be:   innovative, persuasive,   creative   and have a genuine curiosity in their clients’ business. They will be goal and results-oriented,   optimistic   and smart, with a   value-added   mindset, a proactive approach to the role and the ability to adapt to change and of course, nice   Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple simultaneous work streams   Self-starter, who can develop strategies,   establish   and organize daily activities to execute those strategies working as a fully independent contributor   Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.