Account Resolution Specialist

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Account Resolution Specialist Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00 am - 4:30 pm Job Description: Duties/Responsibilities Review all assigned accounts to ensure that charges and other relevant information are correct and claims are billed within government and third-party payer guidelines  Review and resolve credit balances in a timely manner Follow-up on all billed claims to ensure timely and accurate payment and disposition of patient accounts Verify appropriateness of reimbursement per contractual agreements and resolve discrepancies with payers Review payer denial reasons and appeal with supporting documentation for complete reimbursement Follow-up with payers and families routinely to provide assistance to expedite payments Assist with training and development of account follow-up methods and procedures Required Skills/Abilities Minimum of two years of experience managing patient account follow‑up within a revenue cycle environment (required) Demonstrated ability to analyze payer denials and determine appropriate next steps for resolution (required) Clear understanding of how to execute effective resolution strategies, including preparing appeal letters (required) Strong understanding of payer contracts, reimbursement methodologies, and adjustments (preferred) Familiarity with clinical documentation requirements to verify basic coding compliance (preferred)