Administrative Assistant

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Role Overview The Cash Application Executive is responsible for accurately applying customer payments to the appropriate accounts in a timely manner. This role ensures proper allocation of funds, reconciliation of accounts, and resolution of discrepancies to maintain accurate financial records. Key Responsibilities Process and apply customer payments (checks, wire transfers, ACH, credit cards) to the correct customer accounts Ensure timely and accurate posting of receipts in the accounting system Reconcile unapplied cash and resolve discrepancies Identify and investigate payment variances, including short payments, overpayments, and deductions Coordinate with internal teams (Accounts Receivable, Billing, Collections) for payment clarification Maintain and update customer account records Handle refunds, adjustments, and write-offs as required Monitor aging reports and ensure proper allocation of cash Prepare daily, weekly, and monthly cash application reports Employee Skill Requirements Excellent written and verbal communication skills Strong interpersonal skills Analytical and problem-solving abilities Advanced reasoning and research skills Decision-making capability Good typing speed for data entry Customer-focused approach Prerequisites Graduate/Postgraduate in any discipline (Finance & Accounting preferred) Strong attention to detail with the ability to meet tight deadlines Proven track record of excellent attendance Self-driven and proactive attitude Influence and persuasion skills Strong customer orientation and understanding of service-related issues Proficiency in MS Office Educational Qualifications B.Com M.Com MBA (Finance) PGDBM Industry Type Courier / Transportation / Freight / Warehousing / Finance & Accounting Role: Functional Area: ITES, BPO, KPO, Customer Service, Operations Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.