Administrative Specialist II

Agency Dept of Health and Human Services Division Child and Family Well Being Job Classification Title Administrative Specialist II (S) Position Number 60040612 Grade NC09 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The North Carolina Early Intervention Section is a part of the Division of Child and Family Well-Being. It is the lead agency for the N.C. Infant-Toddler Program which provides supports and services for families and their children, birth to three, who have developmental delays and/or disabilities. Children's Developmental Services Agencies (CDSAs) are the local agencies that implement the NC ITP across North Carolina, working with local service providers to help families help their children succeed. The primary purpose of this position is to provide a variety of business and clerical support functions that allow the CDSA to maximize agency revenues and staff efficiency and comply with state and federal requirements. This position serves as a member of a team with shared work responsibilities including, reception duties, office equipment operations, and providing clerical support to direct services staff. The majority of this position is responsible for the operation of the medical records room to include creating and maintaining client medical records following applicable agency, state and federal laws and guidelines. This position is also responsible for data entry of client information in computer databases, responding to requests for client information from other agencies, and archiving records according to agency and state guidelines. Duties may be adjusted in response to staffing patterns and/or to meet the needs of the agency. Knowledge Skills and Abilities/Management Preferences Salary Range: $41,206 - $72,113 Recruitment Range: $41,206 - $43,248 Internal Posting- DHHS Internal Posting- This Is An Internal Posting Open Only For Current North Carolina Department Of Health And Human Services Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees. Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.   The following Management Preferences are not required, but applicants that possess these skills are preferred: Working knowledge of Windows and Microsoft office programs, including proficiency with Microsoft Word and Excel. Working knowledge of any other programs is a plus. Must be able to multi-task in a busy office environment and work effectively with a diverse population.   Must have customer service skills and be able to interact and communicate with the public.   Attention to detail, ability to prioritize and organizational skills are essential to this position.   Physical Requirements (If Applicable): Light work including lifting up to 20 lbs occasionally.   Position is funded through federal funds. Posting closes at 11:59 p.m. the night before the end date. About The Division of Child and Family Well-Being: The Division of Child and Family Well-Being works to promote healthy and thriving children in safe, stable and nurturing families, schools and communities. The division includes complementary programs that primarily serve children and youth to improve their health and well-being. Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits. Supplemental Contact Information: The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ . DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Application Process: Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Expe