Advanced Field Service Engineer - Los Angeles / Orange County CA
Danaher Corporation · California
📍 Brea, California, United States💰 $93,600 - $112,320via workday
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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
The Advanced Field Service Engineer is responsible for driving significant impact by ensuring the continuous, high-performance operation of Beckman Coulter equipment for our customers, directly contributing to patient care and laboratory efficiency. By mastering complex technical challenges, optimizing service delivery, and fostering strong client relationships while developing team talent, this position is crucial for maintaining customer satisfaction, driving business growth, and upholding our reputation as a leader in diagnostics.
This position reports to the Los Angeles Service Manager and is part of the West Area Service Engineering Team located in Brea, CA and will be working remotely to cover the Los Angeles to Inland Empire Territory.
In this role, you will have the opportunity to:
Lead Comprehensive Technical Service & Optimize Operations: Independently manage troubleshooting, installation, preventative maintenance, and repair of Beckman Coulter equipment, providing excellent and efficient service. Utilize business systems like OBI, Salesforce, and SharePoint to maintain accurate records, track repair parts, adhere to cycle times, and advance team goals
Cultivate Stakeholder Relationships & Develop Talent: Engage effectively with both internal and external stakeholders to understand and meet their requirements. Play a key role in training and mentoring newer Field Service Engineers, fostering their technical growth and service excellence
Ensure Premium Quality & Efficient Delivery: Consistently deliver high-quality, efficient service by meticulously maintaining accurate customer service logs and internal records. Proactively work to meet customer expectations and contribute to overall customer satisfaction
The essential requirements of the job include:
High School diploma or GED with 2+ years of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation OR Associate degree or equivalent military experience
Travel, Motor Vehicle Record & Physical/Environment Requirements :
This position requires up to 20% flying and/or driving travel, which includes overnight stays
Must have a valid driver’s license with an acceptable driving record
Ability to regularly lift, move, slide, raise and/or place up to 50lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.
It would be a plus if you also possess previous experience in:
Experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
A technical college major such as biomed, engineering, or related
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info .
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
The salary range for this role is $93,600 - $112,320. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless
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