Agentic Commerce Senior Manager | Life Sciences

We A re   Accentu re   Song   accelerates   growth and value for our clients through sustained customer   re levance. Our capabilities span ideation to execution: growth,   product   and experience design; technology and experience platforms; c re ative,   media   and marketing strategy; and campaign,   content   and channel orchestration. With strong client   re lationships and deep industry   expertise , we help our clients   operate   at the speed of life through the unlimited potential of imagination,   technology   and intelligence. Visit us at:   www.accentu re .com/song   Overview   We a re   seeking a Senior Manager to help lead the delivery of agentic commerce and digital ecosystem transformation programs for   Life Sciences   clients. This role sits di re ctly below the Managing Di re ctor / Partner and will   be   re sponsible for   translating strategic vision into actionable programs that modernize how   our   clients   structu re , distribute, and   optimize   technology   products across digital platforms and emerging AI-driven ecosystems.   As customer journeys evolve beyond traditional websites and apps toward AI-mediated discovery, conversational interfaces, and intelligent agents,   organizations   must modernize their platforms, product data, content ecosystems, and integration architectu re s. This Senior Manager will play a critical role in helping clients operationalize these changes by leading key workst re ams across platform architectu re , digital discoverability, content ecosystems, and AI- re ady data infrastructu re .   You will lead multidisciplinary teams across strategy, technology, and experience disciplines to deliver scalable solutions that enable   our clients   to surface products across digital channels, partner ecosystems, and intelligent agent environments. The ideal candidate combines   Life Sciences   industry   expertise , digital platform strategy, and strong program leadership with an understanding of how emerging AI technologies a re   re shaping   customer   experiences.   Job   Re sponsibilities   Platform & Ecosystem Strategy Delivery   Lead major workst re ams that modernize how products and services a re   distributed across digital platforms and partner ecosystems.   Design and implement strategies that connect   customer   platforms with partners, marketplaces, and digital ecosystems.   Define integration approaches using APIs, service layers, and product data feeds to support scalable product distribution.   Lead solution development for platform modernization initiatives supporting futu re   digital experiences.   Translate strategic client   objectives   into executable architectu re , delivery plans, and   implementation   roadmaps.   Machine- Re adable Commerce Architectu re   Architect schema and structu re d frameworks aligned to   AI   re trieval and   re asoning models.   Ensu re   product, pricing, availability, policy, and   re view data a re   machine-consumable and consistently exposed.   Design   entity-layer   clarity that   re duces ambiguity for LLM interp re tation.   Agent Communication & Execution   Re adiness   Define standards for Agent Communication Protocols (ACP) and API   re adiness.   Partner with engineering to expose endpoints that support AI agent interaction.   Ensu re   feeds support   re al-time decisioning (inventory, pricing, shipping logic).   Build scalable frameworks for AI-assisted transactions.   Re trieval & Indexation Optimization   Optimize   structu re d data for RAG ( Re trieval-Augmented Generation) environments.   Collaborate with GEO and content teams to ensu re   alignment between semantic layer and markup layer.   Re duce friction between p re sentation layer and structu re d layer.   Monitoring & Technical Governance   Implement structu re d data QA and monitoring frameworks.   Identify   gaps   impacting   citation eligibility or   re commendation logic.   Establish governance standards for structu re d updates across markets.   Security, Trust & Compliance   Ensu re   APIs and structu re d outputs align with privacy, compliance, and brand safety   re qui re ments.   Partner with legal and security teams to assess risk exposu re   in agentic integrations.   Data & AI   Re adiness   Support structuring of product and customer data for analytics, personalization, and AI use cases.   Identify   opportunities whe re   data can enhance decision-making,   re commendations, and customer experiences.   Collaborate with data teams to improve data accessibility across digital channels.   Client Engagement & Program Leadership   Serve as a key client-facing leader   re sponsible for delivering complex transformation programs.   Manage multi-disciplinary teams across strategy, technology, design, and analytics.   Lead client workshops, working sessions, and executive updates.   Translate complex technical and strategic concepts into clear   re commendations for senior client stakeholders.   Ensu re   delivery excellence across large transformation engagements.   Innovation & Capability Development   Help shape the evolution of Accentu re ’s capabilities at the intersection of   Life Sciences , AI, and digital ecosystems.   Identify   emerging technologies and t re nds   impacting   customer experiences and distribution models.   Contribute to internal thought leadership on digital transformation and agentic commerce.   Collaborate across Accentu re   Song, Technology, and Strategy teams to develop new capabilities and offerings.   Basic Qualification:    10+ years of experience in consulting, digital strategy, or technology strategy within   Life Sciences   organizations ; experience must include:    Experience working on digital transformation, customer experience, or platform- re lated initiatives   Strong understanding of digital platforms,   partner