Agentic & Platform Partnerships Director

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. This role is central to Commerce’s growth engine. You will sit at the heart of our most important strategic bet: becoming the essential data infrastructure layer that makes merchants discoverable and purchasable across AI-native channels. You will own high-impact product and commercial relationships with Google, Meta, OpenAI, Amazon, eBay, Walmart, and other leading platforms and marketplaces, while driving data syndication, feed optimization, agentic capabilities, and broader commerce ecosystem partnerships. You will combine sharp business development instincts with strong product acumen and technical intuition to initiate product-led discovery, shape integrations, launch GTM motions, grow pipeline, and deliver Partnership & Services Revenue (PSR). You will also act as a trusted strategic advisor to leadership on partner roadmaps, regional dynamics, agentic opportunities, and ecosystem shifts. You will work closely with the established agency partner team to initiate collaborations, align efforts, and drive joint go-to-market impact for merchants. If you excel at the intersection of deep platform relationships, product strategy, and revenue execution - and have a proven ability to win and scale partnerships with tech giants this is a rare opportunity to help define the future of agentic commerce. BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry. What You’ll Do Own Strategic Platform Partnerships: Lead end-to-end relationships with major platforms (Google, Meta, OpenAI, etc.) and marketplaces (Amazon, eBay, Walmart, etc.), driving both advanced product integrations (with strong emphasis on agentic/AI capabilities) and commercial expansion Accelerate Product-Led GTM Motions: Design and execute tailored strategies that boost adoption, deepen technical integrations, and deliver outsized value for merchants across regions and verticals Drive Revenue & Pipeline Growth: Consistently deliver against Partnership & Services Revenue (PSR) targets by identifying, negotiating, and closing high-value opportunities Expand Scope & Deepen Relationships: Cultivate executive and working-level relationships that evolve into broader collaborations, higher attach rates, and mutual growth New Partner Acquisition: Proactively source, qualify, and land new high-potential partners that strengthen CMRC’s position in the data and commerce ecosystem Cross-Functional Collaboration: Partner closely with Product, Engineering, Sales, Marketing, Customer Success, and the agency partner team to ensure seamless execution, high-quality integrations, and strong merchant outcomes Strategic Intelligence: Deliver ongoing insights on partner roadmaps, competitive moves, agentic trends, and market dynamics to directly influence product and company strategy Negotiation & Deal Execution: Lead complex negotiations and structure agreements that balance ambitious strategic value with strong commercial terms Performance Ownership: Track, analyze, and report on key partnership KPIs, revenue, pipeline health, and ecosystem impact Success Metrics Measurable growth in Partnership & Services Revenue (PSR) and pipeline from platform and agency relationships Expanded integrations and successful GTM execution with priority partners (Google, Meta,, etc.) High partner satisfaction, increased adoption/attach rates, and broadened scope of collaborations Actionable strategic insights that shape product direction and company priorities Reputation as a high-performing, trusted partner to the most important platforms in AI and commerce Who Are You 8–12+ years in strategic business development, platform partnerships, or ecosystem roles at high-growth SaaS, commerce, or data companies Minimum B.S. Business Management, B.S. Finance, B.S. IT Management etc… Proven track record building and scaling relationships with major tech platforms (Google, Meta, OpenAI, Amazon, etc.) and/or large marketplaces Strong product acumen and technical instincts - able to comfortably lead product-led discovery, navigate technical conversations, and translate partner needs into high-value integrations and GTM motions Direct experience driving measurable revenue through partnerships (PSR or equivalent) with clear ownership of targets Exceptional negotiation and deal-structuring skills with a win-win mindset at scale Highly strategic yet execution-focused - thrives as a senior individual contributor who influences without authority in a fast-moving environment Deep knowledge of ecommerce data feeds, syndication, marketplaces, and modern commerce/AI tech stacks is a strong plus Outstanding communicator a