AI Solutions Architect
THOMSON REUTERS CORP /CAN/
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As a Senior AI Solutions Architect for T homson R euter s ’ Noetica Product , you will be a member of the Customer Success organization. You will work with customers and potential customers in law firms and financial institutions to help them realize maximum value from Thomson Reuters' advanced AI capabilities through both pre-sale and post-sale engagements. You will als o collaborate with other Thomson Reuters teams including Sales, Engineering, Marketing and Product.
About the Role
In this role as a Senior AI Solutions Architect , you will:
Work hands-on with transactional attorneys to advise on how our platform, data and insights can be utilized on live and historical transactions
Provide technical support across the customer lifecycle—scoping AI use cases, advising on solution design, demonstr ating capabilities, and guiding implementation and optimization while contributing to internal upskilling initiatives across Thom son Reuters
Support customers' AI adoption strategies and solution deployment, capturing insights to influence product strategy and roadmap
Contribute meaningfully to new model training and quality control through distillation of subject-matter expertise into multi-layered AI systems
Create documentation, use cases, and workflows that advance internal knowledge sharing and applied AI best practices
Drive measurable impact through increased AI adoption, improved customer satisfaction, and enhanced internal AI maturity
Contribute to Thomson Reuters' thought leadership through customer-facing content, events, and advisory boards
Pursue self-directed projects that align with Customer Success goals and advance organizational innovation
Travel may be required based on business needs
About You
You’re a fit for the role of Senior AI Solutions Architect if your background includes:
Juris Doctor (JD) degree from a top law school preferred
2+ years of experience at a top law firm or top legal department
Expertise in transactional legal practice on one or more of: mergers & acquisitions, capital markets / securities, credit / finance, or other corporate transactions
Demonstrable experience with generative AI applications and understanding of large language model (LLM) architecture and operation
Substantial experience using online legal research and practice tools for corporate attorneys
Excellence in communicating technical concepts and creating clear documentation, learning materials, and persuasive presentations for non-technical audiences
Creativity, curiosity, and a growth mindset—you simplify ambiguous challenges, embrace experimentation, and view setbacks as learning opportunities
Current knowledge of emerging AI research, industry trends, and critical thinking about risks, opportunities, and societal impact
It would be nice if:
You have prior experience at a technology company or in the industry
You are interested in finance or economics
You have advanced E xcel and PowerPoint skills
You have prior experience or background in computer programming, but please note that this is not a development role
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What’s in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional li
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