Application Support Engineer

Thanks & Regards Balaji Bobby| Resourcing Executive KRG Technologies, Inc., 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 251 | www.krgtech.com Level 1 / 1.5 • Initial support level and first interface for end user & system generated application issues • Work as a part of Application Command Center that includes monitoring and system health checks • Work as a part of the L1.5 group drives SOP / Script based resolution and fulfillment • Good Communication Skills • Foundation in IT Service Management (Handling Incidents, Troubleshooting, working through ticketing tools, experience in systems management / monitoring tools will be useful) • Computer Science Education with good foundation in technical skills and basics on Java / .NET / C++ / C#/SQL/Oracle • Associates / 3 year degrees in Computer Programming, Computer Science etc., Client - End Client -