Assistant Director for Training

Job Posting Title: Assistant Director for Training ---- Hiring Department: Facilities Services ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes You belong at The University of Texas at Austin, where you can help change the world at work while receiving competitive pay and great benefits! What sets you apart when you join UT? As a Longhorn, you’ll be working for a globally recognized university. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you’re the type of person who wants to know your work has meaning and impact, you’ll enjoy becoming a member of the Facilities Services team at UT. With Facilities Services, you’ll have opportunities to grow and learn. We believe that everyone has the potential to be a leader, and we offer comprehensive leadership training and development programs. We want to help you achieve your career goals, because our goal is for you to have a long and rewarding career with us. What benefits do I receive with UT? The university offers an impressive benefits package including, but not limited to: Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation (8 hours/month), paid holidays (10+/year), sick time (8 hours/month), and longevity pay Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card For more details on benefits, please see:  https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards . For more information, assistance with completing an application, or other questions about joining Facilities Services, contact FS-Recruitment at [email protected] or 512-475-7097. Hiring decision contingent upon applicant clearing a security background check and receiving an acceptable driver's rating. Purpose To manage training, quality assurance, and process improvement programs in Custodial Services. Custodial Services is a large department with 449 members working day, evening and weekend shifts. Occasional travel will be required. Responsibilities Organize and direct subordinate staff. Develop and communicate performance metrics. Attend meetings, internal and external to the university. Plan, coordinate, and evaluate training and be willing to teach a group of employees. Assess training needs, develop, write, review, present and document various trainings, communications, and staff development programs for staff. Will occasionally be required to work varying shifts: day, evening, weekends and in excess of eight hours on occasion. Plan, coordinate, and direct quality assurance program designed to ensure cleaning services are consistent with established standards. Interpret quality assurance philosophy to key personnel. Develop new approaches to solve problems identified during quality assurance activities. Keep management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve. Gather information to evaluate current work processes in order to determine the flow of work, time requirements, costs, and duration. Develop strategies and programs that improve the productivity and efficiency of department work processes. Aid employee teams in building cohesiveness and improving the overall results of the respective teams' tasks. Ensure maintenance of training records for the department. Edit and publish information such as (but not limited to) presentations, training schedules, trainer and classroom utilization, newsletters, handouts, reports, and operating procedures as required. Coordinate training with other University of Texas organizations and departments. Train instructors, inspectors, analysts, and supervisory staff in areas such as New Employee Orientation, on-the-job training, cleaning process issues, Custodial Services policies and practices, etc. Coordinate the department's training related travel. Required Qualifications Bachelor's Degree. Relevant supervisory experience. Experience training frontline employees. Proficient in Microsoft Office, including Outlook, Teams, Excel, Word and PowerPoint. Demonstrated excellent verbal and written communication skills. Work effectively in teams and as an individual contributor. Demonstrated ability to work collaboratively. Professional demeanor. Must have a valid driver's license and an acceptable driving record.  Relevant education and experience may be substituted as appropriate. Preferred Qualifications Bachelor's Degree in related field. More than five years supervisory experience in a large facilities or production organization. Management of a training organization composed of multiple trainers. Professional certification in training or training management. Experience in the OS1 Cleaning Program and familiar with work loading and process compliance. Project management proficiency. Quality assurance experience. Demonstrated experience in training workforce. Proficiency in multiple languages such as English, Spanish, ASL, French, Swahili, Kinyarwanda, Portuguese and Vietnamese.  Drivi