Associate Director, Key Accounts - Neuroscience – Kansas City / St. Louis – West Region

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Position: Associate Director, Key Accounts - Neuroscience –Chicago Location: Kansas City / St. Louis – West Region Therapeutic Area: Neuroscience, COBENFY At Bristol Myers Squibb, we are united with a clear purpose: transforming patients’ lives through innovative science. Our teams combine deep scientific expertise with a strategic, patient-centered approach to deliver meaningful breakthroughs across oncology, immunology, cardiovascular disease, and Neuroscience. We partner across the healthcare ecosystem to accelerate innovation, improve access, and drive better outcomes at scale.  As we advance one of the industry’s most diverse and promising pipelines, Neuroscience stands at the forefront of our commitment to addressing complex, underserved conditions and redefining what is possible for patients and healthcare systems.  Grounded in a culture of integrity, urgency, and accountability, we are committed to delivering solutions that not only advance science but also elevate the standard of care for patients worldwide.  Position Summary   We are seeking a strategic, results-driven and experienced individual to join our team as an Associate Director, Hospital Key Accounts Manager (KAM) – Neuroscience. This is a critical role in establishing Bristol-Myers Squibb as a leader in Neuroscience and our commitment to supporting the efforts of Neuroscience Healthcare Providers in improving patient outcomes.   The Associate Director, Key Accounts – Neuroscience is a field-based strategic leader responsible for driving enterprise account strategy, access, and adoption across complex health systems and Integrated Delivery Networks (IDNs). This role serves as the accountable owner and quarterback for assigned strategic accounts—aligning cross-functional teams to deliver seamless execution, optimize system-level access, and accelerate the adoption of COBENFY. The Associate Director partners with executive stakeholders across clinical, operational, and financial disciplines to influence decision-making and deliver measurable business outcomes. This is a highly visible role requiring strong executive presence, enterprise leadership, and the ability to navigate complex healthcare systems to improve patient access and outcomes.  This is a field-based role reporting to the Director, Hospital Key Accounts – Neuroscience.   Key Responsibilities   Develop a deep, strategic understanding of assigned health systems, including customer objectives, stakeholder ecosystems, market dynamics, and decision-making processes, translating insights into actionable account strategies that drive access, adoption, and measurable outcomes in the Neuropsychiatry space  Drive optimal formulary access and positioning by leading P&T strategy, advocating for inclusion on clinical pathways and protocols, and proactively addressing barriers to adoption  Own and lead the development and execution of integrated, cross-functional account plans, aligning internal matrix stakeholders and resources to deliver coordinated, high-impact engagement across hospital systems and IDNs  Serve as the primary BMS Neuroscience point of contact for executive stakeholders, building and sustaining trusted relationships across C and D suite, pharmacy, finance, clinical, and operational leadership  Lead strategic discussions on reimbursement, health system economics, and value-based care, leveraging clinical and economic evidence to articulate and advance the value proposition of COBENFY  Partner with cross-functional teams, including Market Access, Medical, Sales, and Health IT, to ensure alignment and execution of initiatives such as protocol integration, EMR/EHR updates, and operational initiatives  Analyze market data and account-level insights to identify opportunities, prioritize actions, and optimize strategy in response to evolving healthcare trends and system dynamics  Identify and address customer pain points and operational inefficiencies, collaborating with stakeholders to develop solutions that improve patient access, streamline care delivery, and enhance system performance  Ensure effective communication and implementation of system-level decisions across affiliated accounts to drive consistency in strategy and execution  Operate in full compliance with all applicable laws, regulations, and BMS policies, while maintaining the highest standards of integrity, ethics, and patient-centricity  Maintain a high level of field engagement (>80%) to effectively support account strategy execution and stakeholder partnership  Qualifications & Experience   BS/BA degree required   Minimum of 8 years of progressive experience in pharmaceutical, healthcare, or health system environments, with a strong focus on hospital and IDN engagement   Demonstrated expertise in U.S. healthcare systems, including provider, payer, and integrated delivery network dynamics, with direct experience in hospital and acute care settings  Deep knowledge of market access and health system strategy, including formulary management, P&T p