Associate Manager - IV

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit  www.niq.com . NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Associate Manager role:   Responsibilities will include execution of US retailer data acquisition, validation, problem-solving and associated project work and ensure clean data for client insights. This includes understanding and representing the respective local market conditions in the operations processes, as well as executing defined country “onshore” work. This entails engaging local and regional partners like Retail Services, Retailers (clients), Data Science and Output Teams. RESPONSIBILITIES  Manage team and responsibilities of delivering production data with high quality and on-time deliveries to clients.  Engage with the team on resolving technical challenges and ascertain newer enhancements in the tools are well understood by the team  In case of error, engage with stakeholders to do the right communication  Own the RCA process and work with the team to give a proper analysis of the issue(s) in discussion  Ensure effective and clear communication with onshore and other stakeholders, provide precise project updates and manage client queries efficiently  Define and Monitor the process execution. Get it documented and ensure implementation of a mechanism to keep these documents updated with tracking of exceptions  Understand regular execution process with attention to detail and identify areas of automation and improvement  Execute process automation using tools like R/Python/Excel Macros and explore the possibility of implementing advanced techniques like Machine Learning and Artificial Intelligence  Everyday work revolves around ensuring the high quality of the setup used in the various markets reported by NielsenIQ as well as analyzing any potential concerns in the data which a client may have. It is an important link in the chain of NielsenIQ activities and our analysts are often engaged in cross-department cooperation.  Execute processes of Input Operations and associated project work. Execution work requires an understanding of aspects of the end to end process flow of processing data for retailer receipt to delivery and all related activities throughout the production process supporting the US.  Execute production tasks in order to guarantee accuracy and trend ability on data in respect of scheduled deadlines and investigate data inquiries/challenges with local teams, and regional/offshore Operations for processes.  Participate in the development and drive standardization and process efficiency for method-related process/application.  Engage with Retailers, StatOps, Reference Data, Data Science, and Output Teams to collect information and coordinate tasks to improve data quality and drive for continuous business process improvements.  Provide technical and process expertise to the deployment of the Consumer Information Platform (CIP); also assist remotely located resources to implement projects in the most effective way.  Prepare accurate tracking KPI to monitor and improve quality performances (on time delivery and data accuracy) and maintain project work discipline.  A successful Team Lead, Input Validation (IV) delivers timely and with quality instructions of client deliverables, coding, and data validation focusing on the retailer & manufacturer industries/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). S/he is expected to identify, investigate and co-ordinate the resolution of data, process or product-related queries and also be the point of contact for commercial queries which also needs to be solved in an efficient and client-focused manner  QUALIFICATIONS  Graduate with 7+ years exp in Operations (Team handling with SQL exp is Preferred)  Common business language knowledge (English): speaking and writing with fluency  Problem-solving, ability to understand and analyze data  Ability to train and to explain technical elements to different stakeholders  Ability to monitor activities, a good understanding of KPIs  Process-driven - ability to define and refine processes to ensure continual improvement in quality and on-time delivery  Proven organizational skills  Presentation skills  Process improvement methodologies  Project management skills - ability to accurately scope project requirements, manage stakeholder expectation  Bachelor’s Any Graduate, preference given to Mathematics, Statistics, Economics, Commerce, BBA  Master’s degree (Commerce, Statistics, Mathematics or a related field)  Exposure to SQL/Python and ML/AI and working with large datasets  Kindly Note: SQL experience along with People Management is preferred. Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recrui