Automation Service Technician

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Responsible for performing technical duties related to the assembly, testing, and troubleshooting of all automated valve assemblies, both   in-house   and at customer sites.   Essential Duties and Responsibilities Individual   must be able to perform the essential duties with or without reasonable accommodation. Install and   maintain   products on customer sites .   Train customers on the supplied equipment.   Conduct service calls and preventive maintenance in the field.     Schedule service appointments with customers.   Troubleshoot all MRC Global-supplied equipment.   Ability to do field measurements on all   valves .   Inspect all fabricated and   purchased   materials to ensure that customer specifications and industry codes and standards are met .   Document non-conforming material and   subsequent   required corrective action .   Document and   maintain   files as   required   to   permit   certification of compliance with product specification .   Assemble and test mechanical, electric, pneumatic, and hydraulic automated assemblies both in the shop and in the field.   Perform assembly on   various types   of electric or pneumatic assemblies both in the shop and in the field .   Perform pre-installation inspections to   assist   the project team .   Follow all ISO procedures.   Serve as   a point   of contact for technical/quality issues for local sales representatives .   Report customer concerns and technical issues to local sales representatives.   Coordinate communication between the sales office and the warehouse to   ensure   efficient and   timely   deliveries to customers .   Establish a friendly and effective working relationship with manufacturers and internal and external customers using written correspondence, proper phone   etiquette, and other effective interpersonal skills .   Maintain   24-hour availability as needed   in order to   lend   assistance   to  the Automation Shop Manager .   Perform other duties and   projects as   assigned .   Take reasonable care for the safety and health of yourself and others,   and   r eport workplace hazards, injuries, or  illnesses   immediately .   Education, Experience & Ability Requirements Any combination of requirements which provide knowledge and abilities necessary to perform essential duties and responsibilities will be considered. High school diploma or a GED (General Education Degree) or equivalent combination of education and work experience that provides the knowledge and   abilities necessary to perform the work . One   year   of   mechanical experience . Must have a current, valid driver’s license and acceptable record   at all times . Two years of related industry experience, either with MRC Global or with a similar work environment. Strong knowledge of, or ability to learn, products and processes. Must have the ability to   acquire   all necessary certifications for working at customer sites. Advanced mechanical knowledge of gearing, bearings, and moving assemblies . Advanced knowledge of electrical and pneumatic type equipment usage (e.g.,   pneumatic,   and electric tools,   fixtures,   and test equipment) . Advanced knowledge of electricity and electrical components. Knowledge of and ability to use basic hand and power tools. Ability to learn and   operate   material handling equipment . Ability to   establish   working rapport with local management, technical inside and outside sales representatives, warehouse associates, and   other   branch  personnel using proper phone etiquette and other effective interpersonal skills . Typing and computer skills, including MS Office (Outlook). Knowledge of or ability to   learn about   MRC Global warehouse business processes and software . Knowledge of operating standard office equipment. Ability to learn and be pro ficient in working with mechanical, electrical, pneumatic, and hydraulic valve automation assemblies. Ability to travel   frequently   within and outside the branch service area (U.S. and abroad), with frequent overnight and extended stays . Additional Qualifications    Must have the ability to provide documentation verifying legal work status .   Ability to read and speak the English language proficiently   in order to   communicate with others, understand and interpret safety instructions, and to respond to inquiries .   Ability to understand and   comply with   MRC Global guidelines and expectations , including C ode of Conduct and Conflict of Interest guidelines.   Working Conditions For position-specific details   regarding   the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice