Automotive Technician C
Auto Club Group (ACG) · North Carolina
📍 NC-Ballantyne - Charlotttevia workday
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Job Type:
Full time
Exempt/Non Exempt:
Hourly
Job Description:
Position Schedule / Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the position.
Position Summary :
As an Automotive Technician C , you’ll perform routine maintenance, basic repairs, and diagnostic work on a variety of vehicles, including diesel and hybrid models. This role requires strong mechanical aptitude, attention to detail, and a commitment to quality workmanship. Working alongside experienced technicians, you’ll gain hands-on experience, develop your technical skills, and contribute to delivering safe, reliable vehicles and excellent customer service. This position offers opportunities for continued learning and career growth in a fast-paced automotive environment.
Key Responsibilities :
In an efficient and productive manner, performs basic automotive repairs, adjustments and maintenance procedures as outlined on repair order for which Technician is trained.
Drives vehicles into service bay, prepares them for and completes digital vehicle inspection.
Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance.
Maintains cleanliness of shop and work areas, performs other duties as necessary.
Qualifications :
Required
High School diploma, GED, and/ or technical school graduate / certification
Must possess a valid driver’s license
Minimum of 6 months’ relevant experience in automotive repair or completion of a formal automotive training program.
Knowledge of automotive and/or truck systems, tools, and technical resources and training to independently perform a variety of usually basic repairs and maintenance of automobile and truck vehicles.
Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, as well as the need to maintain a clean, safe, and organized work area.
Ability to consistently provide exceptional customer service and improve customer service score
Preferred
ASE Certifications (or their equivalent ). A4-Suspension & Steering, A5-Brakes
G1-Auto Maintenance & Light Repair preferred
State inspection certificate, where applicable
AC 609 Certification
Must have their own tools appropriate for their skill level for use in the Center.
Work Environment :
May experience loud noises and odors intermittently in the shop environment.
Compensation & Benefits Overview :
ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.) .
Compensation
Technician Cs will earn a competitive hourly rate of $17.00 - $25.00.
Benefits
At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.
Health & Wellness
Medical plans with multiple coverage options, including HSA eligibility .
Prescription drug coverage .
Dental and vision benefits .
Employee Assistance Program (confidential support services) .
Financial Protection & Insurance
Company-paid basic life insurance .
Optional supplemental life insurance and dependent coverage .
Short-term and long-term disability coverage .
Critical illness, accident, and pet insurance options .
Retirement & Savings
401(k) plan to support long-term financial goals .
3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax .
Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting .
A dditional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service .
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options .
Time Off & Leave
Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.
Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
Paid Holidays:
Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.
Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.
Paid leave programs, including parental, bereavement, jury duty, and military leave .
Career Growth & Education
Tuition assistance (up to $5,250 annually; 80% covered by ACG) .
Professional certification support with 100% reimbursement for eligible programs .
Opportunities for career development and advancement .
Additional Perks
Complimentary AAA membership with roadside assistance and travel discounts .
Adoption assistance program .
This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool is identified .
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federati
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