BAR Smog Check Referee

Functional Title: BAR Smog Check Referee CALPERS Title: Specialist  Department: Community Impact Reports To: BAR Referee Program Region Manager  FLSA Status: FTE, Non-Exempt                    Primary Work Location: On-Site Last Updated: June 2023                             Flex Work Option: None Position Summary The Smog Check Referee provides specialized Smog Check and other services to California community members. Referees perform functions and services as directed by the Bureau of Automotive Repair (BAR), services that industry is not authorized to perform.  This position requires exceptional emissions testing, diagnosis, and repair technical knowledge and experience. Additionally, it requires someone with the ability to discuss smog check, smog check failure and diagnostics accurately and confidently with consumers, students, BAR staff, and industry.  A Referee must be able to effectively perform all aspects of the position while remaining calm and composed and be a professional Subject Matter Expert even in the most difficult, high-pressure situations. Essential Job Duties and Responsibilities Performs inspections and testing of consumer vehicles for smog certification, verifies compliance of smog check laws and regulations, performs other inspections and tests as needed, and disseminates test results and information to vehicle owners, other staff, and program management as required. Responds to technical queries from consumers, industry, BAR, and other program stakeholders. Promotes the mission of the Foundation through the BAR Smog Check Referee Program and maintains a strong understanding of all of the policies, practices, and procedures regarding the program. Maintains Referee site (and remote) workspace and equipment. Maintains and promotes a safe and incident free work environment, provides safety information to staff, consumers, and students, and quickly responds to safety concerns. Maintains communication with Region Manager and other BAR referee sites by establishing and maintaining rapport with program employees, attending meetings, and preparing/distributing relevant information and necessary reports. Submits recurring and other reports to Region Manager outlining any complaints received and the resolution of each complaint. Leads/directs the training, development, performance appraisal and work assignments of BAR Referee site Student Technicians and other program staff. Builds and cultivates internal and external relationships where appropriate. Suggests program improvements. Emulates and participates in a culture of shared leadership and promotes organizational values. Contributes to team effort by completing other assignments and serving on project teams related to the Referee Program as assigned and accomplishing related results as needed. Supervisory Responsibilities / Level of Supervision Proven ability to build and maintain personal and program credibility. May review work and provide some oversight of junior staff. Receives general as well as case specific direction from Region Manager as to goals and the achievement of those goals. Evaluated based on the successful performance of essential job duties and responsibilities and achievement of goals. Subject to broad communications associated with the duties and responsibilities of the position. Education and Experience Minimum of three (3) + years of progressive experience in vehicle smog inspections, diagnostics, and repairs. BAR: EO Inspection and Repair EI licenses. ASE: A6, A8, and L1 Certifications. CA Driver’s License. ASE Master Technician Certification a plus. Associates degree in Automotive Technology a plus. Ability to work on a fast-paced team and build and maintain collaborative working relationships with internal and external stakeholders. Knowledge of current principles and practices of automobile repair and technology, including California state and local automobile regulations, laws, and codes. Strong practical knowledge of BAR Smog Check Program requirements and procedures. Strong verbal and written communication skills. Skills in interpersonal relationships and communication between consumers, site staff, and program management. Ability to respond effectively to routine inquiries and complaints. Strong ability to maintain composure and professionalism at all times, including during high-pressure interactions with consumers. Proficiency with Microsoft Office Suite and system maintenance applications. Ability to adapt to and effectively perform in virtual working conditions using Zoom/Teams/Google Docs/Google Sheets/SharePoint and other programs. Strong initiative and ability to learn quickly. Strong problem-solving and follow-through skills. Ability to read, analyze, and interpret general business correspondence. Ability to switch rapidly among multiple ongoing tasks. Ability to present basic information and answer routine questions for customers, program staff, and the public. Ability to effectively instruct, mentor, and supervise Student Technicians with supplemental training program, with the goal being that the students can then pursue employment. This is a full-time position, 40 hours per week, with additional hours as needed to address the organization’s needs. This is a California-based position, with the flexibility to work remotely (in California) or in person at our Sacramento office. This position may require moderate travel to attend meetings, conferences, and perform other essential functions of the job. Physical Requirements The Foundation may make reasonable accommodations to enable individuals with disabilities to perform the job’s essential functions/physical requirements. The following physical requirements are essential to the performance of this position: Must be able to remain in stationary position up to 4 hours at a time and