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Behavioral Health Program Manager

International SOS Government Medical Services · Texas

📍 El Paso, TX, usvia smartrecruitersPosted 2026-03-17
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IHMS USA, Inc. provides medical services to some of the world’s most vulnerable populations, including individuals and families who are migrating, displaced, or affected by conflict, disaster, or disease. For more than 20 years, IHMS has delivered compassionate, high-quality healthcare services across the Pacific, Europe, the Middle East, Africa, and the Americas. Headquartered in Houston, Texas, IHMS USA focuses on supporting communities across the Western Hemisphere while drawing on the global experience and best practices developed by IHMS teams around the world. Our work is driven by a commitment to delivering safe, effective, and patient-centered care in complex environments. To support this mission, IHMS has developed accredited and compliant management systems that help ensure quality care while tracking and coordinating every aspect of patient health services. These systems promote transparency, strengthen safeguarding practices, and provide near real-time visibility into clinical operations. We understand that many of the individuals we serve are navigating difficult and uncertain circumstances. That’s why our care model includes access to comprehensive behavioral health services when needed, ensuring patients receive both medical and emotional support. For healthcare professionals, working with IHMS means being part of a mission-driven team dedicated to making a meaningful impact. Our teams operate around the world and stand ready to provide compassionate care wherever it is needed most. For more information, please visit: www.ihmsusa.us . This position is contingent on project award. IHMS USA, Inc. is seeking an experienced Behavioral Health Program Manager responsible for overseeing the planning, implementation, and evaluation of the Behavioral Health program within the facility. The Program Manager ensures that behavioral health services are delivered in accordance with contractual requirements, clinical standards, and regulatory expectations while supporting improved patient care and operational effectiveness.  The Behavioral Health Program Manager provides leadership and direction for behavioral health clinical and administrative operations, ensuring services meet established healthcare standards, accreditation requirements, and applicable federal, state, and local regulations. This role collaborates with clinical leadership and operational stakeholders to ensure behavioral health services are organized, coordinated, and delivered effectively to meet the needs of the patient population.  Key Responsibilities: Design and implement behavioral health programs that address the needs of patients requiring mental health services and support facility operational objectives.  Oversee multiple behavioral health program initiatives and ensure they are completed within established timelines, budgets, and operational standards.  Develop and manage behavioral health program budgets and ensure appropriate allocation of resources.  Monitor behavioral health operations to ensure services delivered are consistent with contract requirements and applicable healthcare standards.  Collaborate with clinical staff, administrators, and external stakeholders to support program implementation and operational alignment.  Track and evaluate behavioral health program performance using established metrics and implement improvements based on analysis and feedback.  Ensure behavioral health services comply with applicable healthcare laws, regulations, accreditation standards, and contractual obligations.  Identify and mitigate operational and clinical risks associated with behavioral health program implementation.  Prepare and present reports on behavioral health program performance, outcomes, and operational status to leadership and stakeholders.  Provide leadership and direction to behavioral health program staff and supporting managers to support mission accomplishment and compliance with required standards.  Collaborate with the Clinical Director and Nurse Manager as part of the leadership structure to support consistent delivery of high-quality patient care.  Maintain collaborative working relationships with client representatives and external agencies as applicable.  Address operational issues through the appropriate supervisory chain of command.  Provide oversight for behavioral health administrative operations including staffing coordination, training, records management, clinical services, quality assurance, safety, and public health requirements.  Develop and implement policies and procedures that support behavioral health clinical operations and program requirements.  Monitor compliance with behavioral health program requirements, policies, regulations, and accreditation standards through internal assessments and operational monitoring.  Ensure required behavioral health documentation, reporting, and mission-related data are completed according to established timelines and program requirements.  Monitor incidents, sentinel events, and potential litigation situations and implement corrective actions when required.  Ensure required behavioral health meetings are conducted and documented according to policy and accreditation requirements.  Maintain fiscal responsibility through appropriate management of program budgets.  Ensure government-furnished property, medical equipment, and administrative supplies are properly maintained and accounted for.  Perform clinical duties and administrative duties in accordance with program requirements, maintaining an approximate allocation of 60 percent clinical responsibilities and 40 percent administrative responsibilities.  Authorized to add, remove, or reduce suicide watch precautions for patients in accordance with clinical authority and program requirements.   Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services c

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