Bilingual Branch Collections Specialist

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by   arranging for   repayment or settlement of account balances.  Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.     I n the role   Responsible for high volume collections   activities to achieve delinquency goals for an assigned branch   Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters   Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities    Ability to overcome objections and   utilize   strong negotiation skills to resolve customer delinquencies   REQUIREMENTS :   HS Diploma/GED   Bilingual/Spanish Preferred:    Collections or Customer Service experience   Location:   On Site   Who we Are   A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:   Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances    Up to 4% matching 401(k)      Employee Stock Purchase Plan (10% share discount)      Tuition reimbursement      Paid time off ( 15   days ’ vacation per year, prorated based on start date)    Paid sick leave as   determined   by state or local ordinance (prorated based on start date)    11 Paid holidays (4 floating holidays, prorated based on start date)    Paid volunteer time (3 days per year, prorated based on start date)   OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,   we’ve   looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products   help   people borrow better and work toward a brighter future.    In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical   procedures   and extending household budgets. We meet customers where they want to be -- in person, by phone and online .     At every level,   we’re   committed to an inclusive culture, career   development   and   impacting   the communities where we live and work. Getting people to a better place has made us a better company for over a century.   There’s   never been a better time to shine with OneMain.   Key Word tags   Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit   OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.