Bilingual Office Associate

About KIPP Tulsa KIPP Tulsa is part of a national network of free, open-enrollment, college-preparatory charter schools with a track record of preparing students in educationally underserved communities for success in college and life.   Together with families and communities, KIPP Tulsa Public Charter Schools works to create joyful, academically excellent schools that prepare students with the skills and confidence they need to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and build a more just world. We are a 6th through 12th-grade school located in north Tulsa. We are part of a national network of free, open-enrollment, college-preparatory charter schools with a track record of preparing students in educationally underserved communities for success in life. KIPP Tulsa opened its first school, KIPP Tulsa College Prep, in 2005 with approximately 90 fifth-grade students. Today, KIPP Tulsa has grown to serve 6th through 12th-grade students and currently educates approximately 600 students. We Are a Team & Family At KIPP Tulsa University Prep High School, every student’s story matters, and our Principal plays a defining role in shaping those stories. As the instructional and cultural leader of our high school, you will set the vision, build strong systems, and cultivate a community where students feel known, challenged, and inspired to reach their fullest potential. Through trust, high expectations, and authentic relationships, you will lead a campus where students grow academically, socially, and emotionally, preparing them for college, career, and life. WHY YOU'LL LOVE WORKING AS AN OFFICE ASSOCIATE AT KIPP TULSA You'll Be the Heart of the School Experience As the Office Associate, you are often the first and last person students, families, staff, and community members interact with each day. Your warmth, professionalism, and commitment to service will help create a welcoming and joyful environment where every person feels seen, valued, and supported. You'll Deliver Exceptional Customer Service to Families and the Community At KIPP Tulsa, we believe strong schools are built through strong partnerships with families. You will play a critical role in ensuring families receive timely communication, compassionate support, and solutions-oriented service. Whether assisting with enrollment, answering questions, or helping families navigate school processes, your work will strengthen trust and deepen relationships with our community. You'll Be a Key Member of the Office Team Great schools depend on great systems. As the Office Associate, you'll help ensure the school runs smoothly by managing front office operations, maintaining student records, supporting enrollment efforts, coordinating communications, and assisting with campus events and logistics. Your attention to detail and commitment to excellence will allow teachers and leaders to focus on what matters most: student learning. You'll Help Create Joyful and Efficient School Environments You will help set the tone for the entire campus by maintaining an organized, professional, and welcoming office environment. From celebrating student accomplishments to supporting family events and school traditions, you'll contribute to a culture where joy, belonging, and achievement are visible every day. You'll Serve as a Bridge Between School and Home As a bilingual team member, you will help ensure that both English-speaking and Spanish-speaking families have equitable access to information, resources, and support. Your ability to communicate across languages and cultures will strengthen relationships and ensure every family feels connected to the KIPP Tulsa community. You'll Be Empowered to Solve Problems and Improve Systems This role goes beyond answering phones and greeting visitors. You'll identify opportunities to improve processes, solve challenges proactively, and contribute ideas that make the experience better for students, families, and staff. Your work will have a direct impact on school culture, family satisfaction, and operational excellence. You'll Never Stop Growing KIPP Tulsa invests in team members who invest in students and families. You'll receive coaching, professional development, and opportunities to grow your skills in customer service, operations, technology, communication, and leadership while working alongside a mission-driven team committed to continuous improvement. You'll Help Build Futures Without Limits Every interaction matters. Whether helping a new family enroll, supporting a student in need, or providing outstanding service to a community partner, you'll contribute to a school environment that empowers students with the knowledge, confidence, and support they need to pursue the paths they choose—college, career, and beyond. The Office Associate serves as the face of KIPP Tulsa Public Charter Schools and is an essential member of the school’s operations team. As the first point of contact for students, families, staff, and community partners, the Office Associate is responsible for creating and maintaining a welcoming, responsive, and highly efficient front office experience that reflects KIPP Tulsa’s commitment to exceptional customer service and joyful school culture. The Office Associate works closely with the Office Manager and reports to the School Principal and Operations Lead to ensure that every interaction with the school community is characterized by professionalism, warmth, urgency, and care. This role plays a critical part in building strong relationships with families and fostering trust through clear communication, proactive problem-solving, and a service-oriented mindset. The ideal candidate is highly personable, systems-oriented, and exceptionally organized, with a strong commitment to teamwork and operational excellence. They deeply believe in the KIPP Tulsa educational model and are dedicated to helping build a networ