Boston Unique Indoor Comfort - HVAC Outside Sales Representative
Ace Hardware · Massachusetts
📍 MA - Billericavia workday
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Compensation Details:
$80000 - $150000 per year (depending on sales volume)
Job Description:
About Boston Unique Indoor Comfort: Helpful meets helpful. Unique Indoor Comfort is now Ace Hardware Home Services! It’s still the same great Unique team that you know and trust-so what’s changed? Just our name. Now bringing helpful heating and cooling services to your home. Supporting over 5800 neighborhood stores across the country, Ace Hardware is a company dedicated to helpful service in local communities. Much like Unique Indoor Comfort, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal to be helpful in the aisle and now in the home. We are excited to grow Unique Indoor Comfort together with Ace to continue to support the local community for years to come. Unique Indoor Comfort is a family owned and operated business with over 30 years in the HVAC industry. We’ve built a reputation for superior quality, through years of putting the customer first and getting the job done right the first time. As local residents, our family and expertly trained team of technicians think of our customers as neighbors; our goal is to maintain our reputation as a quality organization, continuing to offer superior heating and cooling services in the Boston area and ensuring that you can be proud of our work and products for years to come. To learn more, visit: www.bostonuniqueindoorcomfort.com
About This Role
The HVAC Outside Sales Representative is responsible for generating business, developing, and maintaining relationships with customers and clients, and reaching/exceeding sales goals. The Outside Sales Representative manages the full sales process including identifying prospective customers, scheduling meetings with potential customers to discuss HVAC needs, preparing and presenting HVAC estimates, and closing the sale. Working independently, the Outside Sales Representative must be willing and able to drive throughout the sales region to meet the needs of customers and clients.
What You’ll Do
Perform outside sales activities such as sourcing, meeting with, closing, and following up with both residential and light commercial HVAC customers in their homes or places of business.
Follow up with potential customers via email, text, and phone calls and generating new leads through the distribution of print marketing materials, lead aggregators, and other potential lead sources.
Consult with customers to provide a customized HVAC system solution including maintenance programs.
Create accurate sales estimates using vendor pricing and company templates
Provide customers with multiple solutions for their HVAC and other home comfort needs.
Independently complete the sales process to ensure customer satisfaction.
Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction.
Follow up with existing sales, bids, and leads to offer any additional information as needed to convert them into sales.
Overcome technical and business objections of prospective customers.
Emphasize salable features, quotes, prices, and credit terms and prepare sales orders for jobs sold.
Educate customers on available state and local rebate programs, ensuring they understand potential savings and incentives tied to energy-efficient HVAC systems.
Build and maintain customer relationships.
Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, communication with vendors, etc.
Attend weekly sales meetings and other business meetings as required.
Complete special projects and perform other job duties as assigned.
Required Skills
3+ years successful outside sales experience in HVAC
Excellent knowledge of and command of HVAC technology
Able to pass a drug screening and background check
A valid driver’s license with at least 3 years of US driving experience, is required for this role
Able to learn about the state and local rebate programs that are available
Able to learn about the local permitting requirements associated with HVAC system installation in various municipalities
Customer focused, able to relate and respond to all personalities
Competitive, hardworking, responsible, and committed
Results orientated and goal driven
Capable of handling multiple tasks simultaneously
Able to work independently without requiring close supervision
Physical Requirements
Ability to talk, hear, and use hands and fingers to manipulate computer keyboard, objects, or controls.
Ability to walk, stand, climb, stoop, bend, kneel, reach in all directions.
Ability to hear and speak to exchange information.
Vision abilities (with correction) include close, distance, and ability to adjust focus.
Ability to drive travel both locally and out of state as needed.
This position is not eligible for employment visa sponsorship now or in the future.
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.
In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your depen
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