Broker Assistant

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Broker Assistant supports brokerage outcomes by coordinating market-facing activity and ensuring timely, accurate execution across placement and servicing. This role provides administrative, documentation, and operational support to Brokers and sales teams, enabling efficient handling of policies and key accounts. The core function of this role centers on service execution, documentation quality, and workflow coordination while delivering high-quality support to agents, carriers, and internal partners. KEY RESPONSIBILITIES   Following   is a summary of the essential functions for this job .    Other duties may be performed, both major and minor, which are not mentioned below .    Specific activities may change from time to time .     Support the placement and servicing process by preparing submissions, endorsements, quotations, and policy documentation   Coordinate account activity by managing correspondence,   facilitating   communication between agents, carriers, and internal teams, and ensuring   timely   execution of requests   Manage account servicing responsibilities, including renewals, cancellations, endorsements, and policy changes while ensuring compliance with company and regulatory requirements   Maintain   accurate   systems, records, and documentation to support policy lifecycle management and audit readiness   Monitor account activity, including billing, collections, and documentation flow, to   identify   and resolve potential issues proactively   Provide high-quality service to agents, carriers, and internal stakeholders while supporting Brokers and production teams in meeting business objectives   EDUCATION AND EXPERIENCE   The requirements listed below are representative of the knowledge,   skill   and/or ability required .    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   High school diploma or equivalent is typically   required .   Experience within insurance, account servicing, or administrative support roles preferred   Foundational experience in policy documentation, account coordination, or customer service environments   Experience expectations increase across the career path, with progression toward more complex account handling and workflow ownership   CERTIFICATIONS, LICENSES, REGISTRATIONS   State-specific insurance license   required   or expected to be obtained based on role responsibilities.   Additional   certifications may be encouraged to support career progression.   FUNCTIONAL SKILLS   Strong organizational and time management skills with ability to manage multiple priorities   Attention to detail and accuracy in documentation, policy processing, and system updates   Knowledge of insurance processes, policy structures, and servicing workflows   Strong interpersonal and communication skills with ability to interact effectively with agents, carriers, and team members   Problem-solving skills with ability to   anticipate   issues and support resolution   Proficiency   in office systems, tools, and administrative processes The annual base salary for this position is $52k - $68k. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law     Pay Transparency Nondiscrimination Provision    E-Verify