Business Experience & Plan Specialist- Executive Assistant

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience & Planning Specialist- Executive Assistant within PNC's Technology organization, you will be based in Pittsburgh, PA. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. The Business Experience & Planning Specialist will serve as a trusted partner who anticipates needs and drives execution. This includes task related to Complex Calendar Management, Event & Meeting Coordination, Travel & Expense Management, and Executive-Level Support for multiple senior leaders. This role is a strategic, high-visibility position that requires strong executive presence, sound judgment, and the ability to operate effectively in a fast-paced, highly matrixed environment. A strong executive communication and presence when interacting with senior leaders and stakeholders across the organization is key. Core Responsibilities • Manage and optimize the CIO’s calendar, ensuring alignment with strategic priorities, stakeholder needs, and executive preferences. • Coordinate executive-level logistics including travel, expense management, meeting materials, and follow-ups. • Apply strong business acumen to prioritize competing requests and manage relationships across a complex, multi-stakeholder environment. • Support the planning, tracking, and execution of line of business initiatives, including data collection, research, and reporting. • Develop clear, concise executive-level communications, presentations, and status updates. • Partner with cross-functional teams (technology, finance, risk, and shared services) to coordinate and advance key initiatives. • May assist in planning and executing large-scale events (e.g., all-hands meetings, leadership offsites), including logistics, agendas, communications, and post-event follow-up. • Identify process improvement opportunities and implement enhancements to administrative workflows, reporting, and planning processes. • Ensure adherence to risk management, confidentiality, and compliance standards in all activities. • Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives. Preferred Skills and Experience • Experience supporting senior executives in a large matrixed environment. • Expertise in managing complex executive calendars across multiple stakeholders and priorities. • Strong ability to assess urgency, prioritize requests, and align activities with business impact and executive preferences. • Strong analytical skills with the ability to gather, synthesize, and present data into meaningful insights and reports • Experience supporting business planning, initiative tracking, and execution in a fast-paced environment. • Extensive experience coordinating executive travel (domestic and international), including multi-city itineraries, last‑minute changes, and contingency planning. • Working knowledge of corporate travel booking platforms, such as Concur, CentreSuite, etc.) • Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Teams). • Ability to work independently, manage multiple priorities, and deliver high-quality outcomes with minimal oversight. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.   PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Identifies more complex problems and provides advice and resolution in support of line of business initiatives. Partners with other departments or other functional areas in support of line of business initiatives. Independently provides data collection, research and reporting for assigned line of business initiatives. Recommends and delivers best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Adaptability, Business Development, Business Intelligence (BI), Communication, Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Detail-Oriented, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 2+ yea