Business Travel Counselor

About Collabera: Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.  Responsible for coordinating the company's travel needs. Schedules hotel and flight accommodations and procures necessary documentation such as passports, visas, or other clearances. Ensures that travel needs are met within the constraints of the company travel budget. Requires a high school diploma or its equivalent with 3-5 years of experience in the field. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent  judgement . Typically reports to a supervisor or manager. Requirements: Sabre GDS skills are required for this position Arrange routine and complex domestic and international business travel for air, car, hotel, limousine and rail utilizing various GDS’s (Sabre) for VIP clients Provide consultative multi-country routings for best fares and preferred carrier usage Counsel clients on efficient, multi-city/multi-country routings for lowest available fares, and preferred carrier usage Ensure optimum customer service while coordinating client travel policy responsibilities Effective use of computer systems and exceptional telephone service techniques. Duties and Responsibilities: Ensure optimum customer servicing while coordinating interdepartmental responsibilities Research and resolve client inquiries Use positive telephone service techniques; act on special customer requests and maintain excellent client relations Coach, develop and mentor more junior Travel Counselors in the team  Qualifications: Minimum of 5 + years Corporate Travel industry experience required/Internally 2+ years experience with high performance Minimum of 2+ years International expertise experience highly preferred High School Diploma/GED required. Bachelor Degree preferred Various GDS system experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates To know more about this position please contact; Vishwas Jaggi 973-475-7482