Buying Channel Orchestration & Enablement Specialist

Job Description Company Overview   Vertex is a global biotechnology company committed to scientific innovation and improving the lives of people with serious diseases. Through a strong focus on patients, collaboration, and operational excellence, Vertex brings together talented professionals to build scalable, compliant, and efficient business capabilities that support its mission.   Role Summary   Vertex is seeking a   Specialist, Buying Channel Orchestration & Enablement   to join the Global Sourcing & Procurement organization within the   Source-to-Pay (S2P) Center of Excellence (COE) . The Specialist is responsible for   supporting the business owner with the   enabling, managing, and optimizing buying channels and intake orchestration across the S2P lifecycle.   The Specialist will ensure that users are guided to the right buying pathways, suppliers, and workflows through intuitive, policy-aligned channel design and orchestration tools. Working across platforms such as   Coupa   and intake/orchestration tools such as   Zip, ORO, or similar solutions , the Specialist will help create a buying experience that is compliant, efficient, and easy to use.   This is a business-facing role, not an IT system ownership role. The Specialist will own the business design, configuration direction, and adoption of buying channels and intake workflows, while partnering closely with Digital/IT for technical implementation and support.   Key Responsibilities   Buying Channel Design & Enablement   Support the design, configuration, and continuous optimization of procurement buying channels, including catalogs, preferred suppliers, guided buying paths, and request channels   Ensure the Specialist’s buying channel designs guide users to the appropriate procurement pathway based on category, supplier, policy, and business need   Align buying channels to category strategies, preferred supplier programs, and procurement policy requirements   Help standardize buying experiences to improve usability, consistency, and compliance across the organization   Intake & Orchestration Management   Configure and manage intake and orchestration   business rules   within platforms such as Zip, ORO, or similar tools   Ensure intake requests are routed efficiently with the right approvals, workflows, and policy guardrails   Continuously refine routing logic, intake rules, forms, and user journeys to improve both user experience and process compliance   Partner with stakeholders to ensure intake experiences support procurement objectives and business needs   Platform & Workflow Configuration   Support   the business owner for the configuration of buying channels and intake workflows in tools such as Coupa and orchestration platforms   Translate business requirements into workflows, forms, routing logic, and user experiences   Partner with Digital/IT on technical updates while maintaining ownership of process design and business configuration requirements   Support testing, validation, and process readiness for workflow or channel changes   User Experience & Adoption   Support the i dentif ication   friction points across buying channels and intake workflows and drive practical improvements   Support training materials, user documentation, and change management efforts to improve adoption of preferred procurement channels   Support the monitoring of   user behavior, channel usage, and workflow outcomes to ensure alignment with intended processes   Support the   simplif ication of   complex procurement processes into intuitive and user-friendly experiences   Compliance & Policy Alignment   Support the business owner to   reinforce procurement policies, including preferred supplier use, approved workflows, and “No PO, No Pay” requirements   Support the business owner to h elp reduce maverick spend by guiding users through compliant and optimized buying pathways   Support the business owner to   Partner with Governance and Category teams to maintain alignment between procurement policy and channel execution   Support the business owner with   enforcement of business rules that improve compliance without creating unnecessary complexity   Performance & Continuous Improvement   Support the business owner to t rack channel effectiveness through metrics such as adoption rates, cycle times, compliance levels, and workflow efficiency   Support the business owner to i dentify improvement opportunities and recommend enhancements that simplify and standardize the buying experience   Partner with Analytics teams to support reporting, dashboards, and insights on buying channel and intake performance   Contribute to ongoing process improvement efforts across the S2P lifecycle   Required Qualifications   Bachelor’s degree required   4–6+ years of experience in procurement, Procure-to-Pay (P2P), sourcing operations, buying channel enablement, or related roles   Experience working with procurement platforms such as   Coupa , including catalogs, guided buying, and supplier enablement   Experience with intake and orchestration tools such as   Zip, ORO, or similar workflow-based platforms   Strong understanding of procurement processes and user-facing workflows   Demonstrated ability to translate business needs into system-enabled workflows without owning the technical build   Strong collaboration, communication, and stakeholder management skills   Ability to work effectively in a cross-functional, process-driven environment with attention to detail and execution quality   Technical Skills    Procurement process knowledge across S2P and P2P activities   Policy-aligned channel design and compliance enablement   User journey and process experience improvement   Business requirements translation into workflow configurations   Performance tracking, reporting inputs, and continuous improvement support   Preferr