Case Manager 2 - Aging, Disability, and Veteran Services (ADVSD)

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $32.88 - $40.45 Hourly Department: Department of County Human Services (DCHS) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): August 06, 2026 The Opportunity: This recruitment will be used to create an eligibility list that can be used for future vacancies. Interested candidates are encouraged to apply. Please note: This recruitment will remain open until the close date listed or until 150 applications are received - whichever event occurs first. Do you easily adapt to change and seek a position where no two days are the same? If you have a passion and drive to serve others and are seeking a real opportunity to have a positive impact on the community, we need you on our team!  Aging, Disability and Veteran Services (ADVSD), a part of Multnomah County Department of County Human Services (DCHS), is currently seeking dedicated and compassionate individuals to provide services as a Case Manager 2 .    As a Case Manager 2 , you will manage a caseload and develop client-centered care plans in collaboration with the client and/ or client’s representatives to meet their needs, goals, preferences, and risk factors. Provide initial and ongoing eligibility assessments for services and benefits for a broad spectrum of Federal and State programs including Medicaid programs, nursing facility services, state plan personal care services.  Primary responsibilities include: Assess client needs and risk status through in-person home visits, phone calls, and connecting them with resources Develop comprehensive, client-centered long term care plans  Attention to detail regarding paperwork and data entry work Care Planning and Case Management: - Develop initial, renewal and updated care plans in collaboration with the client and/or client's representatives that meet their needs, goals, preferences and risk factors. Based on the care setting, identify provider(s) and authorize payment. - Complete initial functional assessments for new consumers applying for Long Term Care (LTC) benefits and waivered services. Manage ongoing caseload of LTC consumers receiving services in the following settings: in-home, Adult Foster Home, Community Based Care, Skilled Nursing Facilities and Assisted Living Facilities. - Determine initial and ongoing eligibility for nursing facility services, State Plan Personal Care services, as well as other federal and state programs in accordance with federal, state, and local rules, standards and guidelines. The eligible list established from this recruitment may be used to fill current and future full-time, part-time, regular, temporary, limited duration, and on-call positions at any of our locations: East Branch located at 600 NE 8th St, Gresham, OR 97030 Mid Branch located at 11982 NE Glisan St, Portland, OR 97220 N/NE Branch located at Walnut Park Complex, 5325 NE MLK Jr Blvd, Portland, OR 97211 Southeast Branch located at 4610 SE Belmont St, Portland, OR 97215 West Branch located at 209 SW 4th Ave, 1st floor Portland, OR 97204 To Qualify Multnomah County is committed to the diversity of our workforce and our strength lies in the perspectives our employees bring to their work. We encourage applications from members of historically underrepresented racial/ethnic groups, women and individuals with disabilities, veterans and LGBTQIA+ community members. Multnomah County promotes inclusion, equity and fairness where everyone is treated with respect and dignity.  We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*: Associate's degree in behavioral science, social science, or a closely related field or equivalent practical experience Three (3) years of case management work experience, working within the social or human services field. Must have a valid driver license by time of hire Must pass a criminal background check through the State of Oregon Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills as we may consider some or all of the following when identifying the most qualified candidates. Ability to effectively understand and demonstrate sensitivity to diverse cultures and individuals and skill to provide courteous customer service Ability to effectively organize/prioritize work to meet pressing deadlines, and work independently as well as a member of a team using good judgment, excellent verbal/written communications, and decision making skills Ability to interpret/apply complex federal, state, and local laws, rules, regulations, policies and procedures related to program scope and operations Skill to research and analyze a variety of information and data; make recommendations based on research findings; prepare and write reports and documents; and present information Skill to perform general and/or risk/danger assessments, determine appropriate needs, create service plans, and utilize crisis intervention techniques as needed. Knowledge of case management methods, principles, techniques, and resources (including information/referral, assessment, interviewing, patient/client advocacy, risk intervention, resource utilization) Knowledge of available programs, public assistance providers, Medicaid, service agencies, protective services, ref