Case Manager 2 - KSA Bilingual Somali

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $32.88 - $40.45 Hourly Department: Department of County Human Services (DCHS) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): July 28, 2026 The Opportunity: Please note: This recruitment will remain open until the close date listed or until 150 applications are received - whichever event occurs first Are you passionate about helping others experience personal growth and development? Do you have an understanding of the needs of older adults and individuals with disabilities? If so, we invite you to apply! Overview: Multnomah County Department of County Human Services (DCHS), Aging, Disability and Veteran Services (ADVSD) is excited to announce we are currently seeking an experienced individual to provide services as a Somali bilingual Case Manager 2 . As a Case Manager 2 you will work to maintain the health and welfare of older adults, and people with disabilities by arranging and monitoring long-term care services, as well as authorizing Medicaid, and Supplemental Nutrition Assistance Program (SNAP) benefits.  Key responsibilities   Planning for and monitoring long-term services & supports (LTSS).  Developing a comprehensive client-directed, outcome-based plan of care built on the client's needs assessment and in conjunction with the client and/or the client's representatives. Arrange for the provision of care in a variety of care settings and payment to care providers.  Monitor the client's needs, risk status, and condition through home visits, telephone contact, and contact with care providers, contract registered nurses, and other collateral contacts. Knowledge Skills and Abilities (KSA) : This position requires an advanced level in Somali (speak, read, write). Language testing is required.  Bilingual pay: This position receives an additional 4% premium on all hours worked, because of the fluency in Somali language. The eligible list created from this recruitment may be used to fill future regular, limited duration, temporary, on-call, full or part-time assignments within the department. To Qualify: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page . Minimum Qualifications/Transferable Skills*: Associate's degree in behavioral science, social science, or a closely related field or equivalent practical experience Three (3) years of case management work experience, working within the social or human services field. Must have a valid driver license by time of hire Must pass a criminal background check through the State of Oregon Must pass language proficiency test at an advanced level (speak, read, write) Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills as we may consider some or all of the following when identifying the most qualified candidates. Ability to effectively understand and demonstrate sensitivity to diverse cultures and individuals and skill to provide courteous customer service Ability to effectively organize/prioritize work to meet pressing deadlines, and work independently as well as a member of a team using good judgment, excellent verbal/written communications, and decision making skills Ability to interpret/apply complex federal, state, and local laws, rules, regulations, policies and procedures related to program scope and operations Skill to research and analyze a variety of information and data; make recommendations based on research findings; prepare and write reports and documents; and present information Skill to perform general and/or risk/danger assessments, determine appropriate needs, create service plans, and utilize crisis intervention techniques as needed. Knowledge of case management methods, principles, techniques, and resources (including information/referral, assessment, interviewing, patient/client advocacy, risk intervention, resource utilization) Knowledge of available programs, public assistance providers, Medicaid, service agencies, protective services, referral centers, community residential resources, and crisis/emergency resources Ability to learn and navigate multiple  complex databases in order to document all work completed with consumers We acknowledge that experience and transferable skills can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply. *Transferable Skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Screening and Evaluation: For details about how we typically screen applications, review our overview of the selection process page.  We expect to evaluate candidates for this recruitment as follows.  The selection process is subject to change. The Application Packet: -- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. -- Your completed application must include the following:   Submit an online application AND; Attach a resume demonstrating you meet the minimum qualifications AND; Attach a Cover Letter including the following informat