Central Operations Planner – Analyst
Zenta Group Co Ltd
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Job Title - Central Operations Planner – Analyst - Mobility Meetings and Events
Management Level: CL 11
Location: Bangalore
Must have skills: Cvent, Active meetings management experience in a multinational organization for a minimum of 3 to 4 years, Solid understanding of Strategic Meetings Management concepts, Event Budget Management, Event Attendee Management, On-Site Event Execution
Good to have skills: Fluent English (written and spoken), Strong Microsoft Office skill, Knowledge of the hospitality industry
Job Summary:
The Central Operations Team Planner (Meetings & Events) as a part of M&E Planning Central of Excellence supports the planning, operations and delivery of global Meetings & Events through a centralized, process-driven operating model.
This role is responsible for planning, coordinating and supporting the end-to-end event lifecycle - including event qualification, budget estimation, approval management, logistical planning, stakeholder management, and post-event reconciliation - ensuring utmost adherence to policy guidelines, compliance and accuracy, financial discipline, and data integrity across Market Units.
Acting as a key operational partner, the M&E Central Ops Planner collaborates with Market Units, local Event Planners and internal stakeholders to ensure an operationally effective approach, accurate data management and consistent alignment with processes and organizational standards. The role also plays a critical part in enhancing cross-regional visibility, governance, and reporting accuracy.
Roles & Responsibilities:
Manage incoming event requests into M&E, validate data, qualify requirements through the Policy lens and guide requestors throughout the process.
Support venue sourcing / collaborate with P+ on the sourcing needs, focus on sustainability and maintain accurate event status at all times.
Coordinate planning activities including budget tracking, purchase orders and travel or additional approvals, ensuring alignment with guidelines.
Provide stakeholder support and timely issue escalation management to ensure consistent and satisfactory delivery across Market Units.
Own and oversee event closure activities, including financial reconciliation, invoice tracking, audit support and data accuracy in reporting systems.
Professional & Technical Skills:
Bachelor’s degree or equivalent
Event Technology Experience (preferably Cvent, StarCite, Eved, Delphi, Opera, etc.)
Active meetings management experience in a multinational organization for a minimum of 3 to 4 years
Solid understanding of Strategic Meetings Management concepts
Event Planning, Venue Sourcing, Supplier Contract Management, Event Budget Management, Attendee Management, On-Site Event Execution
Fluent English (written and spoken)
Strong Microsoft Office skills
Knowledge of the hospitality industry
Preferred Qualifications
Certified Meeting Planner (CMP)
Core Capabilities
Communication & Stakeholder Management: adapts communication to engage with different Market Units based on stakeholder needs and seniority
Event Experience Support: contributes to logistics planning and attendee experience aligned with global standards and event objectives
Event Technology and Data Management: leverages tools for end-to-end event management ensuring consistency and reporting integrity
Budget & Financial Management: strong adherence to approved budgets at all times, uphold financial tracking, invoice validation and reconciliation
Collaboration & Global Delivery Support: works cross-functionally across Market Units
This position is based at our Bengaluru office.
About Our Company | Accenture
Experience: Minimum 4 years of experience is required
Educational Qualification: Bachelor’s degree or equivalent
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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