Change Enablement Director – Epiq Advisory for Law Firms
Epiq · New York
📍 USA-New York-NY-1166 Avenue of Americas💰 $225,000via workday
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At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
Role Overview
The Change Enablement Director will lead and grow Epiq Advisory for Law Firms’ Change Enablement practice, serving as a trusted advisor to law firm and corporate legal leaders navigating complex transformation. This role blends deep change and adoption expertise with legal‑industry fluency, client advisory leadership, and practice development. The Director will shape and deliver both stand‑alone change engagements and embedded change workstreams across Epiq’s KM, AI, search, data, and solution implementation practices, while contributing to the evolution, positioning, and scaling of our change enablement offerings.
Key Responsibilities
Client Advisory & Delivery
Serve as a trusted advisor to law firm and corporate legal leadership on change strategy, adoption planning, and transformation risk across Epiq’s advisory and implementation initiatives
Lead and deliver enterprise‑scale change enablement engagements for law firms and legal departments, including both stand‑alone change programs and embedded workstreams within broader advisory initiatives
Assess organizational readiness, stakeholder impact, and change fatigue across partners, associates, professional staff, and business services teams in complex, multi‑initiative environments
Translate firm strategy and advisory recommendations into practical, lawyer‑centric adoption and enablement plans that account for legal culture, risk sensitivity, billable hour pressures, and governance requirements
Design and execute end‑to‑end change programs, including stakeholder analysis, readiness and impact assessments, adoption roadmaps, communications, training strategies, and reinforcement models
Guide clients – lawyers and business professionals – through change impacts associated with AI, document and knowledge platforms, workflow automation, data modernization, and process re‑engineering
Identify and proactively manage adoption risks, resistance patterns, and fatigue, particularly in firms undergoing overlapping or sequential transformations
Establish and track measurable adoption, usage, behavior change, and value realization metrics tied to client business outcomes
Legal‑Centric Enablement & Leadership
Partner with client leadership teams to recommend and support embedded change into day‑to‑day legal workflows
Translate complex technology and operating model changes into clear, role‑based messaging and enablement tailored to legal audiences
Design learning and enablement programs for partners, associates, paralegals, practice support, and business services professionals
Coach law firm and in‑house legal leaders on effective change sponsorship, decision‑making, reinforcement, and visible leadership behaviors required to drive adoption
Lead stakeholder interviews, focus groups, and feedback loops to surface resistance, pain points, and adoption barriers
Practice Development & Growth
Lead the development and evolution of Epiq Advisory’s Change Enablement offerings, frameworks, and methodologies for the legal market
Shape change enablement approaches within proposals, SOWs, and client presentations, in collaboration with other practice leads
Contribute to business development efforts by articulating the value of change enablement as a core driver of ROI and transformation success
Represent change and enablement perspectives across complex, multi‑workstream client engagements
Stay current on legal industry trends, emerging technologies (including AI and agentic workflows), and evolving best practices in legal change and enablement
Internal Leadership & Capability Building
Mentor and support internal consultants and client teams on best‑practice change and enablement approaches in legal environments
Support clients in building sustainable internal change capability, including governance models, enablement frameworks, and role clarity
Collaborate with Epiq Advisory leadership to align change enablement with KM, AI, data, search and experience management practices
The Compensation range for this role is $225,000 USD up to $250,000 USD annually and may be eligible for an annual bonus. This will be based on your background and skills alignment with the role. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. #LI-JM1 #LI-Remote
Your specific salary will be determined based on several factors:
Location-based market rate for the role
Your abilities in relation to the job specification
Performance during screening and interview
Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
Epiq Leadership Compass
Enterprise Decision Making
Applies deep business and financial insight to guide strategic decisions, resource allocation, and thought leadership.
Use financial and market expertise for long-term direction
Build strategic partnerships
Promote a customer-first mindset
Allocate global resources for innovation and growth
Cultivates a Growth Mindset
Fosters innovation through curiosity, smart risk-taking, and adaptability—aligning change with strategy for lasting imp
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