Child Care Consultant

Agency Dept of Health and Human Services Division Child Development Job Classification Title Human Services Program Consultant I (S) Position Number 60038718 Grade NC14 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Child Care Consultant serves as a regional program specialist responsible for monitoring licensed and unlicensed child care programs to ensure compliance with North Carolina child care laws and regulations. This position provides technical and administrative assistance to child care providers, interprets and applies program rules and standards, and supports quality assurance through data collection, analysis, and reporting. Work includes conducting investigations of alleged violations, evaluating compliance with programmatic and administrative requirements, and implementing best practices to enhance service delivery across assigned counties. The consultant operates independently in the field, manages workload from a home office, and collaborates with agencies, service providers, and stakeholders to strengthen child care services statewide. Key Duties Include: - Conduct monitoring visits to child care centers and homes to assess compliance with child care licensing requirements and program standards. - Investigate complaints and reports of violations, including allegations of unlicensed child care operations. - Interpret and apply child care laws, rules, and policies to providers, stakeholders, and partner agencies. - Provide technical assistance and consultation to child care programs on administration, health and safety, caregiving practices, and quality improvement strategies. - Deliver training and guidance on program policies, procedures, and best practices to providers and stakeholders. - Collect, analyze, and report program compliance data to support quality assurance and regulatory decision‑making. - Coordinate with other agencies, service providers, and advocacy groups to enhance child care service delivery in assigned regions. - Assist providers with achieving and maintaining regulatory compliance, including corrective action planning when needed. - Utilize required computer software tools, such as Microsoft Word and Excel, to complete documentation and reporting tasks. - Manage independent fieldwork and scheduling from a home‑based work location while maintaining professional communication and workflow. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $52,592.00 - $92,036.00 Recruitment Range: $52,592.00 - $65,277.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.  The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred :  Demonstrates intermediate proficiency applying child development principles across physical, social, emotional, and cognitive domains within regulated child care settings. Provides consultation and technical assistance drawn from at least one year of hands‑on experience supporting child care program administration, health and safety practices, caregiving activities, and behavior guidance. Applies expert‑level skill in coordinating or evaluating comprehensive child care service programs, including program oversight within social services or higher‑education instructional environments. Utilizes structured methods to deliver evidence‑informed guidance on nutrition, prevention of child abuse and neglect, parent engagement, and age‑appropriate practices that promote high‑quality care. Maintains consistent use of professional coaching and evaluation techniques to improve child care program performance across diverse provider types and operational models. The Posting Will Close At 11:59 P.M. The Night Before The End Date This Position Is 100% Federally Funded This Position Is Eligible For A Remote Work Option About Child Development and Early Education (CDEE): The Division of Child Development and Early Education (DCDEE) ensures that the health and safety of children in child care programs, to promote quality child care by implementing evidenced-based standards and to increase access to quality child care to families and children across North Carolina. About Regulatory Services: The Regulatory Services Section  ensures safe, high‑quality child care in North Carolina by licensing and monitoring programs, conducting background checks, and supporting rulemaking. Compensation and Benefits:   The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for  State Benefits .  Supplemental Contact Information:   The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS:  https://www.ncdhhs.gov/ .   DHHS uses the Merit-Based Recruitment and Selection Plan to fill posi